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The Senior Account Manager is responsible for managing client accounts, including account activity, billing, and insurance proposals. They ensure customer satisfaction by promptly addressing client needs, coordinating with the accounting department, and maintaining accurate policy records in the company system. They also handle policy changes and endorsements, and support overall program administration.

The Account Manager will support Account Executives in managing upper middle to large commercial insurance accounts, assist with renewals and endorsements, process client requests, collaborate on claims, and maintain the Agency Management System while staying updated on industry trends.

The Brand Designer will create visual representations in print and digital media for various marketing projects, collaborating with teams to ensure designs fulfill organizational standards and align with brand messaging. The designer will manage multiple projects, enhance design processes, and present work to clients, maintaining a consistent brand identity.