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In this Software Developer role at ABC Legal Services, responsibilities include software development life cycle activities, front-end development, microservices, cloud technologies, automated testing, project ownership, collaboration with colleagues, problem-solving, architectural decisions, and performance improvements.

The Operations Supervisor at Docketly will manage the daily operations of the team, ensuring excellent customer service and high satisfaction levels. Responsibilities include supervising staff, handling escalated issues, training new team members, and analyzing reports for performance improvements. The role involves implementing process enhancements and collaborating across departments for efficiency.

The Customer Support Specialist provides support to process servers by answering inquiries, resolving issues, managing and dispatching work, and monitoring performance. Responsibilities involve using the Skye application to ensure order fulfillment and collaborating with team members to identify process inefficiencies.

The Data Entry Specialist will review and confirm legal documents, solve issues as they arise, and ensure accurate documentation for process servers. Responsibilities include utilizing internal systems, participating in training, and completing assigned projects.

The Sales Representative will drive new B2B business, develop and maintain the sales pipeline, communicate with prospects, close deals, and collaborate with onboarding and account management teams to ensure customer satisfaction.

The Account Manager will maintain client accounts by understanding and satisfying customer needs, building long-lasting relationships, managing issues, and ensuring high client satisfaction. They will act as a liaison with internal teams while striving to meet sales goals and enhancing customer relationships.