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The Help Desk Support Service Specialist provides Tier II support to users through various channels including email, phone, and in-person. Responsibilities include troubleshooting hardware and software issues, user account management, installation and relocation of computers, and maintaining standard operating procedures. This role involves ensuring network security and user functionality while educating and assisting users.

Provide Tier II support to users through various communication methods, troubleshoot hardware and software issues, manage user accounts, and install computer systems. Collaborate with management to improve team performance and deliver effective user education and technical support.

As a PC Support Technician, you will provide Tier II technical support to users via email, phone, or in-person, focusing on hardware, software, mobile devices, and networking issues. Responsibilities include troubleshooting, user account management, installation of new computers, managing Windows OS images, and maintaining network security.

The Telecommunications Infrastructure Support Lead will guide and monitor telecommunications systems operations, oversee an experienced team, manage enterprise-level infrastructure, and implement large-scale projects without impacting daily operations, while ensuring proper planning, quality assurance, and service coordination.

The Telecommunications Specialist will manage and enhance telecommunications systems for the US Army's Network Enterprise Center. Responsibilities include maintenance of switching equipment, customer support, and cable installation, ensuring effective communication systems and infrastructure are maintained.

The Systems Administrator will support the US Army’s Southeastern Regional Network Enterprise Center by administering government IT systems, troubleshooting issues, maintaining system security and compliance, managing backups, and implementing patches. The role also involves working with cloud-based environments and ensuring server stability.

As a Network Administrator, you'll provide technical and system administration support at Fort Huachuca, handling network connectivity issues, installing and maintaining server hardware/software, and ensuring compliance with security policies. You will also assist in disaster recovery planning and manage network components for a global information system.