As a Customer Experience Manager, you will foster positive customer experiences, assist with customer retention, and explore growth opportunities. Your role includes providing frontline support, collaborating with various teams to resolve customer issues, onboarding new clients, and measuring customer satisfaction.

The Customer Experience Manager at Babel Street will enhance customer experiences, support retention, and drive growth. Responsibilities include frontline support, resolving issues, developing customer success resources, and collaborating with various teams to optimize processes and improve customer satisfaction throughout the customer lifecycle.