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The Substation Engineering Lead will oversee the design and deployment of substation systems, manage projects, and ensure they are completed on time and budget. Responsibilities include training new engineers, developing designs, performing quality reviews, and maintaining client relationships. The role also involves field support during construction and participating in emergency system restoration.

The NOC Manager oversees the Network Operations Center team, ensuring network stability and performance. Responsibilities include guiding technical experts, monitoring core networks, defining metrics for incident management, creating standard procedures, and coordinating network maintenance. This role requires collaboration across various teams and strategic changes to improve efficiency and processes.

The Data Network Specialist will administer routers and switches, diagnose ISP network issues, manage customer service requests, conduct network maintenance, and document changes. The role requires strong communication skills and proficiency in Microsoft Office programs, as well as a Bachelor's degree in a related field.

The Customer Contact Specialist educates homeowners and small businesses about broadband services, discussing fiber placement and connection processes. Responsibilities include professional communication, customer service, and gathering specific customer information. The role also involves physical activities and may require travel.

The Substation Engineering Lead oversees the design and construction of power substations, manages multiple projects, mentors new engineers, and ensures project quality and compliance with codes and standards. They serve as a liaison between clients and technical teams, facilitating effective communication and project completion.

The Customer Contact Specialist educates customers on broadband services, discusses fiber placement with homeowners and small businesses, and records details for the Outside Plant Department. Responsibilities include route determination, permit review, professional communication, and field record keeping, often requiring face-to-face interactions.

The Contract Administration Specialist manages the contract bidding process and creates contracts between clients and construction vendors. They ensure compliance with contract terms, facilitate quality assurance reviews, oversee the bid process, and maintain organized records of contracts.