Manage day-to-day Burbank office operations, greet visitors, handle calls, and support People Operations with onboarding, benefits administration, labor law compliance, employee engagement, event planning, and backup payroll tasks including E-Verify and mailing.

Execute high-volume, complex software project setups and configurations; manage inbound setup requests and Intercom tickets; follow Asana checklists and protocols; escalate issues and submit development/bug requests; train new Implementation Specialists; assist internal audits, user communications, and provide technical input to account managers to ensure accurate platform configurations.