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The GenAI Consulting Manager leads a consulting team in implementing Generative AI for clients, developing customer strategies, and managing AI integration into their workflows. The role includes team management, upskilling training, and maintaining a customer-centric approach, ultimately enhancing creative capabilities through AI tools.
Lead and develop the 1:1 Account-Based Marketing (ABM) strategies for Superside’s priority accounts. Collaborate with sales and customer success leaders, mentor team members, analyze program performance, and provide insights to drive engagement, pipeline growth, and revenue.
As a Digital Content Specialist Lead, you'll lead customer accounts, ensuring high-quality content production aligned with brand tone and strategy. You'll use AI tools to innovate and streamline processes while also crafting engaging copy when necessary. The role demands excellent communication and strong leadership skills to mentor team members in a fast-paced, digital-first environment.
In this role, you will guide customers through their onboarding journey, tailoring the process to their specific needs. You will address customer concerns, monitor satisfaction, and collaborate with internal teams to ensure effective onboarding and foster strong customer relationships.
As a GenAI Consulting Associate, you will advise clients on implementing Generative AI, analyze workflows, manage change, and train teams. You will work collaboratively to configure custom AI tools and establish yourself as a thought leader in the creative industry.
As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.
In this role, you will lead the Staffing and Capacity Planning team by designing strategies that align with business growth, optimizing operations, enhancing staff efficiency, and improving customer satisfaction through data-driven decisions and collaboration with cross-functional teams.
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