Top Tech Jobs & Startup Jobs

The Enterprise Customer Success Manager will drive customer success and retention for the enterprise segment by building strong relationships with customers, understanding their needs, and helping them achieve their goals using software products. Responsibilities include conducting product demonstrations, monitoring key performance indicators, resolving customer issues, and mitigating churn. The ideal candidate has 5+ years of customer success experience in a software company, with 2+ years specifically in B2B SaaS/software managing an enterprise book of business. They should have strong communication skills, experience with data-driven decision-making, and the ability to work in a fast-paced environment.

MaintainX is seeking a Sales Development Representative to be the initial point of contact for inbound sales inquiries, lead initial business conversations, and book Demo discussions with the Account Executive team. This role involves high-volume outreach, product specialization, lead conversion, organization, and continuous improvement. The SDR will use tools like Salesforce, Outreach, and ZoomInfo to excel in their responsibilities.

The Demo Solutions Specialist will provide technical support for platforms aiding Revenue Enablement and Solution Consulting, manage demo environments, optimize knowledge bases, and support the implementation of sales tech stack platforms. The role involves collaboration, project management, and reporting on enablement initiatives.