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Leads JFrog’s regional strategic solution engineering organization, driving customer adoption, revenue growth, technical proofs of concept, strategic account plans, and high-value enterprise deals. Partners with sales, marketing, product, and customer success teams while advising executive stakeholders on DevOps, DevSecOps, and MLOps solutions. Requires extensive enterprise SaaS experience, technical team leadership, deal expertise, and customer travel.

Leads and scales a cloud and platform engineering team supporting JFrog’s global SaaS infrastructure. Responsibilities include Kubernetes platform development across AWS, GCP, and Azure; infrastructure automation; networking, data, reliability, security, compliance, and cost efficiency; disaster recovery; AI-agent infrastructure; observability; and cross-functional platform initiatives. The manager will hire and develop engineers, own roadmaps, collaborate with product and security teams, and ensure highly available, secure, and reliable services.

Coordinate Sunnyvale office operations, including inventory and new hire kits, onboarding meeting schedules, front desk backup, event logistics, and digital signage. Maintain a professional, welcoming office environment while collaborating across teams. The role requires on-site availability Monday through Friday, strong organization and communication skills, familiarity with Canva and Google Workspace, and the ability to lift 50 pounds.

Own enterprise customer success across the JFrog platform by driving adoption, value realization, and customer satisfaction. Develop success plans, advise on architecture and best practices, lead business reviews, monitor customer health and usage, and support renewals, expansions, and risk mitigation. Partner with Sales, Product, Engineering, Support, and Training while representing customer needs internally. The role requires strong technical expertise, customer-facing communication, analytical skills, programming experience, and familiarity with DevOps tools and containerized applications.

Own the end-to-end success journey for enterprise customers using the JFrog platform. Drive adoption, value realization, customer health, renewals, expansions, and risk mitigation through success plans and business reviews. Serve as a trusted technical advisor on architecture, best practices, and product roadmaps while representing customer needs internally. Partner with Sales, Product, Engineering, Support, and Training teams, using CRM and case-management systems to track outcomes and customer metrics.

Serve as a technical advisor for public sector customers, partnering with sales to design solutions, deliver demonstrations and proofs of value, support RFIs and RFPs, and promote secure DevSecOps and MLOps adoption. The role requires expertise in DevOps, cloud platforms, public sector compliance, hybrid architectures, and technical presentations. It requires U.S. citizenship, at least 25% travel, and may involve government security requirements.

Own the enterprise customer journey by driving adoption, value realization, platform usage, and customer satisfaction. Develop success plans, advise customers on technical architecture and best practices, lead business reviews, track health and ROI, support renewals and expansions, and represent customer needs internally. The role requires strong enterprise software experience, customer-facing communication, analytical skills, and familiarity with programming, containerized applications, CI/CD, and DevOps tools.

Generates new sales pipeline through outbound prospecting, cold calling, email campaigns, inbound lead follow-up, and prospect research. Builds relationships, conducts discovery meetings and technical sessions, manages introductions and follow-ups, and collaborates with Sales and Marketing. Tracks leads, sales data, forecasts, and performance metrics in CRM systems while supporting campaigns and maintaining knowledge of competitive positioning.

Troubleshoot complex customer CI/CD environments, develop Bash, Python, and Groovy scripts, configure JFrog and third-party applications, analyze logs and system behavior, reproduce issues, document solutions, and collaborate with R&D, QA, Release, and Sales teams. The role requires customer-facing technical support, Linux expertise, software debugging, Java or another compiled language, and flexible hours including occasional weekends.

Provides technical support for complex customer CI/CD environments. Troubleshoots applications, analyzes logs and system parameters, develops Bash, Python, and Groovy scripts, configures JFrog and third-party products, reproduces issues, documents solutions, and collaborates with R&D, QA, Release, and Sales teams. The role requires customer-facing support experience, Linux expertise, software debugging skills, Java knowledge, and flexibility for occasional weekend work.