The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.

As a Customer Success Manager, you will drive adoption, ensure effective execution of programs, and demonstrate value to clients. You will work cross-functionally to accelerate usage, relay client needs, and increase retention, impacting company expansion goals.