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The Support Specialist handles support calls, installs and updates applications, investigates technical problems, and documents customer communication.

As Director of Client Success, you will drive client satisfaction, retention, and growth through strategic planning, operational excellence, and strong client advocacy, leading a team to implement best practices and educational content.

The Enterprise Account Executive will drive growth by expanding client software usage, navigate complex sales cycles, and ensure customer satisfaction through deep relationships and tailored solutions.

This role involves driving growth by managing the full sales process for municipal utilities, building relationships, and leading RFP-driven sales cycles, while maintaining pipeline accuracy and collaborating with technical teams.

The Project Manager oversees client-facing implementation projects, manages timelines and budgets, and ensures high-quality service while maintaining customer relationships.

The Talent Acquisition Advisor collaborates with business leaders on staffing needs, analyzes recruitment data, and ensures a positive candidate experience while providing mentorship to junior staff.

The Project Manager oversees implementation projects, ensuring timely delivery, managing scope and resources, and serving as the main client contact during projects. Responsibilities include facilitating meetings, supporting change management, and contributing to continuous improvement initiatives.

The HR Business Partner aligns HR strategies with business objectives, manages employee relations, supports talent management, and ensures compliance with laws and policies.

The Technical Sales Specialist partners with sales to conduct technical discovery, deliver demos, support RFPs, and design solutions that align with customer needs. They manage the demo environment and assist with AI initiatives, aiming to improve win rates and ensure successful sales outcomes.

The Customer Success Manager will manage strategic accounts ensuring customer satisfaction, retention, and growth by acting as an advisor and coordinating with internal teams.