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Supports and maintains complex broadcast video systems, including monitoring hardware, servers, applications, software-defined video networks, compression systems, orchestration platforms, and network tools. Manages incidents through resolution, supports multiple cases, advises on technical initiatives, reviews designs, coordinates with engineering teams and customers, establishes testing requirements, validates platforms, and documents procedures. The role requires on-site customer support and relocation to California.

Provides expert technical support for complex broadcast video systems, including monitoring, troubleshooting, incident resolution, system upgrades, testing, and operational documentation. The role collaborates with engineering teams, customers, and peer departments to validate designs, coordinate deliverables, maintain system availability, and resolve support cases. Long-term on-site support in Burbank, California is required.

Design and document end-to-end broadcast and media enterprise solutions, translate client business and technical requirements into Evertz hardware/software proposals, lead proposals and risk mitigation, support demonstrations, commissioning, training and sustainment, and travel to client sites as required.

Capture client requirements and design end-to-end broadcast/media enterprise solutions using Evertz hardware/software. Lead proposals, risk management, documentation, client demos, commissioning, training and sustainment. Serve as technical authority and liaise between clients, sales, R&D, and delivery teams.

Architect and document end-to-end file-based broadcast and media solutions, engage clients and internal teams, produce proposals, manage risks, lead commissioning/training, and support deployment and sustaining engineering.

Architect and document end-to-end broadcast and media enterprise solutions, capture client requirements, design systems with Evertz hardware/software, lead proposals, manage risks, oversee commissioning and training, and support deployments and client demonstrations.

Architect and document end-to-end broadcast/media enterprise solutions. Capture client business and technical requirements, design systems with Evertz hardware/software, produce proposals and bid documentation, lead demonstrations, manage risks, and support commissioning, training and sustainment. Travel to client sites as required.

Design and document end-to-end broadcast and media enterprise solutions, capture client requirements, produce proposals and design packages, lead technical authority through deployment, and coordinate demos, commissioning, training and sustainment.

Design and document end-to-end broadcast and media enterprise solutions, translate client business and technical requirements into Evertz hardware/software offerings, lead proposal and risk management, support demos, commissioning, training, and sustainment, and maintain customer relationships.

Design and document end-to-end broadcast/media enterprise solutions, capture client business and technical requirements, produce proposals and detailed design packages, lead demonstrations, manage risks, and act as technical authority through deployment, commissioning, training, and sustaining phases.