Perform business intelligence and market analysis for CRM initiatives: collect and synthesize BI data, identify trends, maintain BI tools and dashboards, generate reports for stakeholders, and disseminate insights to support strategy and product development.

Lead design and delivery of an enterprise-scale data modernization program using Snowflake, DBT, and AWS. Architect batch and real-time ingestion, medallion layers, data modeling, Power BI semantic models, report rationalization, governance, and AI-driven data quality for an insurance client. Act as technical leader and advisor across stakeholders.

Administer and maintain the SAP Concur platform across Expense, Invoice, Travel, Request, and integrations. Responsibilities include user lifecycle management, profiles, groups, roles, permissions, delegate/approver configuration, access/security management, and supporting integrations and platform configurations.