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Provide frontline technical support to clinicians using Ambience's AI clinical documentation platform. Diagnose and resolve platform, EHR integration, and user configuration issues via Intercom, email, and PagerDuty; build and maintain troubleshooting guides and SOPs in Notion and Intercom; escalate recurring trends to Engineering, CSM/CES, and Product; contribute to CSAT/FCR reporting and participate in cross-functional meetings. Shift flexibility required, including evenings, overnights, and weekends.

As a Machine Learning Infrastructure Engineer, you will build and maintain infrastructure for ML model training, optimize deployment, collaborate across teams, and improve internal tools for ML workflows.

As a Staff Software Engineer, you will own the core systems for database architecture, caching, and performance optimization, ensuring reliable and scalable infrastructure for clinical workflows in healthcare. You'll design and implement systems to improve latency and reliability while managing multi-tenant data and compliance needs.

As a Strategic Growth Executive, you will drive growth through partnerships with health systems, managing the enterprise sales process from prospecting to closing deals.

The Senior Value Attainment Analyst will analyze customer data to create ROI analyses that support renewals and expansions, ensuring accurate methodologies and compelling presentations for health system leadership.

Design and maintain platform infrastructure for healthcare providers, focusing on reliability and scalability. Own AI technical initiatives from design to deployment.

As a Staff ML Engineer, you'll lead complex model quality improvements in clinical AI, spanning research and engineering, optimizing performance under high compliance conditions.

The Account Development Representative drives enterprise sales by building a pipeline, managing executive engagements, coordinating multi-stakeholder meetings, producing actionable intelligence for sales strategies, and maintaining CRM hygiene.

As a Sr. Sales Enablement Manager, you will develop sales content, training programs, and competitive intelligence to support enterprise sales teams, ensuring effective sales enablement for complex healthcare solutions.

The Analyst Relations Lead will establish and execute the AR program, develop strategies, optimize KLAS presence, and engage with key analyst firms.