Top Tech Jobs & Startup Jobs

The Director of Operations oversees performance, service excellence, and leadership across multiple states, ensuring compliance and operational effectiveness in home care.

The Program Manager oversees operations in the Contact Center, develops performance metrics, evaluates processes for improvements, resolves customer complaints, and collaborates with staff to enhance service delivery while ensuring compliance and staff development.

Provide phone-based customer service for people self-directing care and stakeholders. Handle data entry, document preparation and DocuSign processing, document management, timesheet review, payroll checklists, compliance for audits, and collaborate with team to resolve rejected timesheets and reduce errors.

Provide phone-based support to individuals self-directing care and stakeholders. Perform data entry, document management, DocuSign administration, payroll timesheet review and posting, compliance checks, inbound/outbound calls, and general administrative tasks across Customer Service, Payroll, or Processing areas.

Lead cross-functional projects across the full lifecycle using PMI-aligned methodologies. Develop charters, schedules, risk logs, and communications; manage stakeholders, budgets, scope, and quality. Support new business/state launches and operational handoffs. Drive continuous improvement and EPMO template/tool maturity using platforms like Monday.com, Smartsheet, Microsoft Project, and Jira.

Lead and govern an enterprise PMO to prioritize and deliver strategic, operational, and technology initiatives. Establish PMO framework, portfolio governance, and reporting; enable private-equity value-creation and executive decision-making; build and coach a high-performing PMO team; apply Lean/process improvement; own PMO tools, KPIs, and board-ready reporting to ensure on-time, on-budget delivery and benefits realization.

Lead cross-functional projects end-to-end using PMI-aligned methodologies (waterfall, agile, hybrid). Manage charters, schedules, risks, communications, budgets, and stakeholder relationships. Support new business implementations, training, vendor integration, and continuous improvement of EPMO tools and processes.

Lead cross-functional projects across operations, technology, compliance, and new business implementation using PMI-aligned methodologies. Own full project lifecycle: charters, schedules, risk/issue management, stakeholder coordination, status reporting, and go-live execution. Drive continuous improvement and enhance EPMO templates, tools, and playbooks.

Lead and govern a centralized enterprise PMO to ensure strategic, operational, and technology initiatives are delivered on time, within scope, and aligned to private-equity value creation. Establish governance, portfolio prioritization, reporting, and KPIs; build a high-performing PMO team; provide executive and board-ready insights and ensure benefits realization.

Lead cross-functional projects end-to-end using PMI-aligned methodologies; manage charters, schedules, risks, communications, and stakeholders; support new-state and contract launches; drive process improvements and EPMO template/tool maturity to ensure on-time, on-budget delivery and high stakeholder satisfaction.