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Facilitates Scrum ceremonies, coaches delivery teams on agile principles, removes impediments, manages dependencies, and drives continuous improvement. The Scrum Master monitors team health metrics, maintains delivery transparency, communicates risks and progress to stakeholders, and supports predictable sprint outcomes. The role also collaborates with Delivery Managers, Product Delivery Leads, and other Scrum Masters while promoting psychological safety and effective team behaviors.

Leads the Hardware Product Management organization and owns PAR’s Drive-Thru product portfolio. Defines product strategy, roadmaps, market positioning, and growth plans while managing Product Managers. Oversees the full hardware product lifecycle, partners with Engineering and Project Management, and drives commercialization, customer adoption, profitability, and product-market fit. Builds business cases, monitors financial performance, develops talent, and establishes scalable product management processes.

Manage PAR’s hardware portfolio from concept through end-of-life, developing product strategies, roadmaps, business cases, requirements, pricing, and lifecycle plans. Partner cross-functionally with Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Success to launch products, monitor KPIs, improve quality, and address customer and market needs. Support hardware innovations across terminals, peripherals, mobility, displays, kiosks, IoT, and related technologies.

Lead intake, design, build, and delivery of governed enterprise AI solutions across business units. Triage requests, recommend technical paths, manage MCP/API integrations, develop prompts/knowledge architectures, build lightweight internal AI tools, maintain SharePoint skills library, and align deployments with IT, security, and governance requirements.