Top Tech Jobs & Startup Jobs

Lead EquiTrust's ERM program including team leadership, risk framework development, ORSA filings, risk appetite/tolerance setting, enterprise risk monitoring, executive and Board reporting, and cross-functional risk governance to inform strategic decision-making.

Provide phone and email sales support and training to agents and IMOs, promote EquiTrust products, run webinars and on-site trainings, resolve administrative issues, coordinate with internal teams, and support sales and marketing projects.

Lead evaluation, support, and enhancement of Sales and Marketing digital platforms (e-applications, websites, tools). Gather and document requirements, coordinate with IT and stakeholders, execute UAT, troubleshoot issues, create release summaries, and recommend usability and workflow improvements to improve distributor and financial professional experience.

As a Policy Administration Data Analyst Manager, you will lead a team to manage reporting, analytics, data accuracy, and provide insights for operational decision-making, ensuring efficiency and compliance.

Lead strategy, roadmap, and continuous improvement of customer service technologies supporting policy administration. Translate business needs into product requirements, manage vendor evaluations and implementations, analyze performance and customer feedback, drive automation and self-service enhancements, support testing and change management, and lead a cross-functional team to improve operational efficiency and customer experience.

Lead and develop a team of customer service professionals to deliver exceptional support to policyholders, financial professionals, and internal partners. Manage daily operations, staffing, scheduling, and performance; handle escalations and complex inquiries; monitor metrics and conduct quality reviews; ensure regulatory compliance; drive process improvements and cross-functional initiatives; support hiring, onboarding, development, and special projects.

Lead and coach a Quality Improvement team in the Policy Administration Contact Center. Oversee call reviews, documentation audits, quality metrics analysis, and continuous improvement initiatives. Partner with cross-functional teams to ensure regulatory compliance, resolve escalations, prepare performance reports, and maintain quality documentation, policies, and training materials.

The Actuary will lead the valuation and modeling function, manage a team, oversee financial reporting, and ensure compliance in collaboration with various stakeholders.

Lead analysis and reporting of sales and marketing data for annuity distribution channels. Build advanced Excel models, create Power BI dashboards, work with data warehouse and relational data, serve as data steward, monitor KPIs, deliver ad hoc analyses, and present actionable insights to Sales and Marketing leadership.

Analyze customer feedback and operational data to identify trends and root causes, monitor CX metrics (CSAT, CE, FCR), build dashboards and reports, support VoC initiatives, and partner with cross-functional teams to drive process improvements and enhance customer retention.