Supports the design and progressive ownership of Azure-based SaaS integrations, centralized data repositories, automated ETL/ELT pipelines, Power BI data models, and secure cloud workflows. Develops automation using Python, JavaScript, and JSON; troubleshoots APIs and authentication issues; documents integration processes; and collaborates with stakeholders. The role is intended for an early-career cloud engineer who will grow toward independently managing cloud data architecture and integration solutions.

Serve as the primary post-sales contact for audiovisual clients, managing onboarding, success plans, service delivery, contract deliverables, risks, and client satisfaction. Conduct business reviews, monitor client health and performance, coordinate with internal teams, resolve escalated issues, maintain documentation, and identify upsell and cross-sell opportunities. The role focuses on retention, renewals, contract compliance, time to value, and long-term client success.

Delivers custom audiovisual system projects through design reviews, device configuration, testing, commissioning, documentation, training, and site inspections. The role collaborates with solution designers and project managers to ensure technical intent, deadlines, and deliverables are met. Regular travel is required for job-site work, including system commissioning, programming, quality assurance, user training, and support. Candidates need audiovisual engineering experience, technical expertise in AV and media networks, strong communication skills, and the ability to manage multiple deadlines.