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Leads complex business systems analysis, requirements elicitation, process mapping, data analysis, functional specifications, stakeholder alignment, Agile backlog management, UAT, testing validation, traceability, implementation support, and user training. Ensures system changes meet business needs, nonfunctional requirements, HIPAA, state regulations, and data privacy standards while mentoring team members and coordinating across business and technology groups.

Provides data-driven insights for business stakeholders by extracting, transforming, analyzing, and visualizing data. Develops dashboards and reports, integrates disparate data sources, supports data governance and quality initiatives, coordinates analytics and IT requirements, assists with data science modeling, and translates complex analysis into actionable recommendations. The role also trains staff on data definitions, sources, coding structures, and analytics tools.

Lead marketing communications and public relations for U.S. Coverys companies. Develop and execute integrated brand, advertising, social media, crisis, PR, content, and lead-generation programs. Manage corporate communications staff and outside agencies, oversee digital channels, events, collateral, and metrics, and support M&A and internal communications.

The Associate Actuary analyzes insurance data, manages projects, improves actuarial methodologies, and mentors team members while ensuring communication and accuracy in their work.

Lead Duck Creek upgrades and cross-functional IT modernization projects, managing scope, schedule, budget, risks, vendors, and releases. Establish project governance, change management, and Agile delivery practices. Coordinate UAT, release readiness, and post-release reviews. Serve as liaison between business units and Duck Creek Technologies, maintain upgrade calendars, and track cloud optimization backlogs. Prepare executive reporting, manage project finances and SOWs, and coach teams on delivery standards and continuous improvement.

Lead strategic oversight and profitable growth of MGA program partnerships, managing lifecycle from due diligence to remediation, governance, filings, P&L, analytics, and stakeholder coordination. Ensure underwriting discipline, compliance, and operational readiness while driving program launches, audits, and performance improvement.