The Helpdesk Analyst position at Computrition INC in Bedford, MA, USA requires providing Tier 1 support for technical issues, maintaining workstations, administering end user accounts, and providing training on new systems. The candidate must have working knowledge of Windows, Server OS, Linux Systems, and experience in application support with various Microsoft and Cisco technologies.

Providing Tier 1 technical support for software and Windows operating systems, maintaining end user accounts, coordinating IT tasks for onboarding, and training end users on new systems. Proficient in Microsoft Office products and basic network troubleshooting. College diploma or university degree in technical field with 1-2 years of experience required.