Top Tech Jobs & Startup Jobs

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.

Handle inbound/outbound customer contacts to resolve routine product/service issues, meet KPI targets, document interactions in tracking systems, offer additional products/services, and participate in initiatives to improve customer satisfaction.

Provide inbound/outbound or online customer support to resolve routine product/service issues, meet contractual KPIs, document interactions in tracking systems, maintain product knowledge, escalate as needed, and offer additional products while working rotating shifts in a fast-paced team environment.

Design, build, and deploy scalable backend and API-driven integrations (especially Smartsheet and SaaS platforms). Lead technical discovery with customers, define integration architectures, drive solutions from design through implementation, and collaborate across pre-sales and delivery while ensuring performance, security, and maintainability.

Provide inbound/outbound customer support via phone or internet, resolve routine product/service issues, document interactions in call-tracking systems, maintain product knowledge, follow procedures and KPIs, assist with upsells, and participate in initiatives to improve customer satisfaction.

Provide inbound/outbound customer support via phone or internet, resolve routine product/service issues, meet KPIs, document interactions, offer additional products, maintain basic client knowledge, and work shifts in a high-volume call center environment.

Answer inbound/outbound/online customer contacts, resolve routine product/service issues, meet KPIs, document interactions in call tracking systems, maintain basic product knowledge, upsell when appropriate, and work rotating shifts in a fast-paced contact center environment.

Provide customer support to Spotify Premium users via chat, email, social media, and community site in Turkish and English. Resolve account and service issues using web-based tools, maintain records, work shifts including weekends, and participate in training and team activities while working from home.

Provide Spanish and English online support to Spotify Premium users via email, chat, social media, and community site. Work remotely on shifts, resolve customer issues, use web-based tools and MS Office, and collaborate with team members. Permanent work-from-home position with training and benefits.

Handle inbound/outbound customer contacts to resolve routine product/service issues, meet KPI targets, document interactions in call-tracking systems, offer additional products/services, and follow defined procedures while maintaining professional, empathetic communication.