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Leads branch claims operations, supervises and develops claims staff, distributes workflow, reviews coverage and reserves, investigates and negotiates claims, manages adjusters and third parties, ensures regulatory compliance, and supports branch planning, budgeting, staffing, and performance goals.

Handles California liability claims across commercial auto, property, construction defect, construction general casualty, and general liability. Responsibilities include reviewing coverage, policies, exclusions, contracts, reserves, and legal exposures; investigating claims; preparing coverage letters; managing counsel and adjusters; negotiating settlements; and ensuring regulatory compliance. Provides customer service, documentation, reporting, and timely claim resolution.

Manage California workers’ compensation claims across the full lifecycle, including coverage and compensability determinations, investigation, reserving, litigation management, negotiation, settlement, and resolution. Direct defense counsel, independent adjusters, and other third parties while ensuring regulatory compliance, accurate documentation, timely claims handling, and effective service to business partners, claimants, and counsel.

The Claims Manager will oversee daily operations, manage the team, ensure compliance, resolve claims, and maintain service excellence.

The Sr. Claims Specialist manages claims across multiple lines, focusing on liability issues and providing customer support. Responsibilities include claim assessment, negotiation, and documentation, along with maintaining legal compliance.

The IT Project Manager oversees projects across business units, managing deliverables, scope, budgets, and stakeholder communications while ensuring quality and timely completion.

The Senior IT Business Analyst leads modernization initiatives in insurance technologies, collaborating with business and IT to enhance processes and systems.

The Senior Software Developer will design, develop, and maintain applications and integrations, leverage cloud-native architecture, mentor team members, and drive innovation in BITCO's technology platform.

Provides high-level administrative support to department and executive leadership, including calendar and meeting coordination, document preparation, interview scheduling, travel and expense logistics, records management, and confidential information handling. The role coordinates cross-department administrative projects, improves workflows, supports onboarding and training, resolves routine issues, and serves as a resource for administrative staff and internal stakeholders.

Monitors state and federal insurance regulations, researches legislative changes, supports compliance controls, and liaises with state Departments of Insurance. Reviews market conduct examinations, investigates OFAC matches, manages complaints and certifications, updates business continuity plans, and recommends workflow improvements. The role requires regulatory analysis, strong communication, organization, accuracy, and the ability to manage multiple priorities.