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Lead a forward-deployed engineering team serving US customers from Bengaluru. Build and ship customer-specific connectors, ingestion integrations, context-graph capabilities, and agent workflows directly in customer environments. Own customer outcomes, prioritization, onsite delivery, adoption, and handoffs into product engineering. Partner with sales engineering and customer success, manage requirements and expectations, and maintain product-engineering quality while remaining hands-on technically. The role requires frequent customer interaction, team leadership, rapid solution design, and approximately 30% travel to customer sites.

Own top-of-funnel global outbound: research target accounts, craft personalized outreach across email/LinkedIn/phone, run discovery calls, qualify prospects, and hand off opportunities to Account Executives while partnering with Sales, Marketing, Product and leadership to refine positioning and pipeline.

The Enterprise Account Executive will drive new logo acquisition, manage the sales cycle, and collaborate with teams to engage enterprise customers, ultimately contributing to growth and retention through the Customer Intelligence platform.

Serve as the CEO's right hand to translate founder intent into scoped workstreams, run operating rhythms, prepare board/investor materials, own finance-adjacent operations, lead cross-functional projects, build data-driven analyses and narratives, operate AI-natively, and support go-to-market and sales efforts to grow ARR.

Provide high-touch support to the CEO (calendar, inbox, travel, meeting prep), run day-to-day New York office operations, plan events and offsites, manage People Ops logistics (onboarding, offboarding, device lifecycle, HRIS hygiene), collaborate with Finance and People on expenses and budgets, build scalable admin systems, and handle sensitive communications with discretion.

Own and grow a named list of global strategic accounts: land net-new flagship logos, run long multi-stakeholder sales cycles, build quantified business cases and POCs, earn executive sponsorship, apply MEDDPICC, forecast in Salesforce, and expand deployments company-wide while partnering with Product, Marketing, Customer Success, and Solutions Engineering.

Own a book of customers end-to-end to drive measurable business outcomes (NRR, renewals, expansion). Build, deploy, and maintain AI-powered agents and automations for customers, connect feedback sources, run data-driven executive reviews, forecast renewals, and drive upsell. Act as customer advocate to influence product and engineering priorities.

The Commercial Account Executive will manage the full sales cycle for mid-market accounts, utilizing consultative selling techniques and collaborating with marketing and customer success teams.