Designs, develops, and deploys production AI applications for life insurance, including LLM workflows, RAG solutions, intelligent agents, copilots, and prompt evaluation frameworks. Builds React front ends, Python Flask APIs, microservices, and enterprise integrations supporting underwriting, claims, servicing, customer experience, and agent productivity. Collaborates with architecture, cloud, data, and product teams while applying DevOps, governance, security, scalability, and responsible AI practices.

Manage day-to-day NYC office operations, provide executive administrative support, own end-to-end onboarding/offboarding, support benefits administration and HR compliance, run recruiting and LinkedIn/company presence, coordinate vendors and basic IT support, and plan culture/events.

Investigate product and UX friction using session recordings, support tickets, and analytics; prioritize fixes by business impact; prototype and ship solutions using AI tools; collaborate with product, engineering, and underwriting; measure outcomes and iterate.