Lead and scale Credo AI's Customer Success function: define strategy, build playbooks and operations, engage C-level stakeholders at enterprise accounts, drive adoption, expansion, retention, and measurable outcomes, and partner with Sales, Product, Engineering, and AI Advisory to influence roadmap while recruiting and developing a high-performing team.

Lead go-to-market strategy, positioning, messaging, and launches for Credo AI products. Create sales enablement and content (decks, case studies, whitepapers), run campaigns, refine pricing/packaging, and align cross-functionally with product, sales, design, and customer success to drive adoption and revenue. Measure and optimize performance to scale growth.