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Executes full-cycle recruiting, including partnering with hiring managers, updating job postings, sourcing candidates, screening resumes, interviewing, background checks, and onboarding. Manages job boards and hiring channels, develops interview procedures, supports workforce reporting, performance management, retention, employee development, engagement, and company culture initiatives. Leads work authorization compliance and contributes to HR process improvement and special projects.

Develop new business by gathering leads, making cold calls, scheduling appointments, and engaging small-to-medium-sized business owners. Introduce payment-processing solutions, collect business and financial information, analyze processing statements, maintain the sales pipeline, follow up with prospects, and meet sales targets. The role is fully onsite and requires fluent Vietnamese reading and writing proficiency.

Provides bilingual Vietnamese client support for credit card processing services. Responsibilities include processing applications, responding to client concerns, documenting interactions, resolving funding and payment terminal issues, translating between merchants and payment processors, providing technical assistance, managing call coverage, and supporting department improvement initiatives. The role is fully onsite in Plano, Texas, and requires Vietnamese reading and writing proficiency, customer service skills, problem-solving ability, and proficiency with Excel and Word.

The Technical Support Intern will assist in device handling, inventory tracking, and deployment support while learning about payment terminals and CRM systems.

Serve as the first point of contact for clients, gather leads, cold-call and schedule appointments, collect business and payment information, analyze credit card processing statements, manage the sales pipeline, follow up on prospects, develop payment strategies, and meet sales targets.

Provide onsite, Mandarin-language technical support for POS software and hardware: install, configure, onboard and train users, perform remote troubleshooting, liaise with Sales and Operations, collect user feedback for product improvements, and assist with inventory tracking.

Provide onsite client support and bilingual Spanish assistance for payment processing: process applications, resolve funding/terminal issues, log interactions, provide technical terminal support, communicate regulatory updates, escalate prioritized calls, and recommend improvements to department processes.

Provide onsite client support for payment processing: process applications, respond to inquiries, record interactions, liaise/translate with payment processors, troubleshoot terminal hardware, schedule coverage, and recommend departmental improvements.

Serve as the first point of contact for clients: generate leads, cold-call and schedule appointments, collect business and payment information, gather processing statements for pricing analysis, manage pipeline, follow up on opportunities, and meet sales targets.

The Bilingual Business Development Associate gathers leads, engages with clients, manages the business pipeline, and meets sales targets while providing company solutions.