Provide day-to-day administration and support for Windows workstations, servers, Microsoft 365, Azure AD/Active Directory, and Intune-managed endpoints. Perform deployments, patching, vulnerability remediation, user administration, troubleshooting, backups, documentation, and assist senior staff with upgrades, migrations, and cybersecurity/compliance activities (CMMC, NIST SP 800-171). Occasional travel to customer sites (1-2 trips/year).

Drive new business growth for an MSP focused on CMMC compliance: build and manage a sales pipeline, run outreach campaigns in GoHighLevel, support email marketing, represent the company at events, cultivate client relationships, and track sales metrics to refine approach.