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The Enterprise Customer Success Manager at LearnUpon is responsible for managing a portfolio of strategic, high-value customers and ensuring their continued usage, growth, and satisfaction. They act as the customers' trusted advisor and help shape and deliver plans to achieve their learning goals using LearnUpon technology.

As a Senior Salesforce Administrator, you will lead and manage the Salesforce deployment, handling configuration, support, maintenance, and improvements. You will coordinate new requests, support data quality, create and test solutions, train new users, mentor team members, and maintain documentation while serving as a liaison among users, vendors, and development teams.

The Pre-Sales Solution Engineer will deliver technical solutions using the LearnUpon platform, conduct product demonstrations, support account executives, and leverage APIs and webhooks for customer-specific solutions. They will contribute to the sales process by solving customer pains and positioning the product effectively.