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Leads the vision, strategy, roadmap, and execution for Coupang’s search and discovery product portfolio. The role focuses on reimagining AI and ML-powered search, relevance, personalization, and recommendation experiences. Responsibilities include hiring and developing product managers, monitoring performance metrics, optimizing the search product portfolio, and aligning senior stakeholders. The leader will drive high-impact consumer experiences at massive scale and collaborate across global, cross-functional teams.

Leads a global 20-person Data Science and Data Engineering organization within Search and Discovery. Oversees optimization of LLMs, ranking models, and personalization systems; leads experimentation and metrics synthesis; and partners with senior leaders to improve customer outcomes. The role requires deep expertise in statistics and machine learning, strong executive communication, and experience managing directors and global teams.

Leads FP&A strategy and operational finance for cloud and AI businesses. Partners with business and engineering leaders on investment decisions, resource allocation, cloud strategy, TCO, ROI, and build-versus-buy analysis. Oversees budgeting, forecasting, business reviews, financial modeling, cloud-cost analysis, reporting automation, dashboards, and executive insights. Translates technical metrics and complex datasets into actionable recommendations while improving forecast accuracy, financial processes, and operational performance.

Provides comprehensive administrative support to senior director-level executives, including complex calendar and meeting management, international coordination, travel arrangements, expense reporting, event planning, presentations, team activities, and special projects. The role requires proactive prioritization, sound judgment, discretion, strong communication, and the ability to manage multiple demands autonomously across global teams and time zones.

Build and manage high-volume analytics and production ETL/ELT systems, ensuring reliable data ingestion, quality, observability, security, compliance, and scalable performance. Partner with Data Science, Engineering, and Product teams to support accurate Search data logging and usage. Define data-system SLAs, optimize cost and performance, and support massive datasets, experimentation, and machine-learning applications.

Designs and scales Coupang’s search and discovery backend services, resolving architectural constraints, performance bottlenecks, latency, and high-traffic availability challenges. The role develops customer-facing products, optimizes mission-critical APIs, applies distributed systems and systems programming expertise, and partners with product and design teams to improve user experiences.

As a Staff Systems Engineer, you will develop scalable orchestration solutions using Kubernetes technology, ensuring reliable and automated application lifecycle management across cloud environments.

Supports senior director-level executives through complex calendar and meeting management, international scheduling, travel and expense coordination, event planning, team communications, presentation support, and special projects. The role requires strong organization, discretion, independent judgment, prioritization, and communication across global teams and time zones. The assistant also coordinates executive activities, maintains shared resources, and streamlines administrative processes in a fast-paced technology environment.

Provide high-level administrative support to senior tech executives including complex international calendar management, meeting coordination across time zones, travel booking and expense reporting, event and meeting logistics, project coordination for team initiatives, presentation support, and ad-hoc special projects. Must proactively prioritize, streamline processes, and work autonomously in a fast-paced, global environment.

This role involves designing and building scalable ML systems for search and recommendation, transforming user data, and optimizing ML pipelines. The position also includes mentoring engineers and collaborating with cross-functional teams.