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Provides remote sales and customer support for commercial design projects. Responsibilities include managing client relationships, product inquiries, orders, shipments, payments, returns, CRM documentation, quotes, and sample orders. Coordinates project timelines, approvals, meetings, and departmental follow-up while resolving issues proactively. The role supports sales representatives, designers, architects, installers, and partner showrooms, ensuring accurate pricing, organized documentation, and timely project execution.

Creates photorealistic wallcovering room scenes, tileable rendering assets, panel maps, CADs, instructional diagrams, underlay files, and cropping guidelines. Maintains accurate, organized, version-controlled visualization assets and uploads them to digital platforms and asset management systems. Collaborates with marketing, design, product development, and production teams to meet visual and technical standards. Requires strong expertise in lighting, materials, scale, texture, retouching, file organization, and emerging visualization technologies.

Process and code vendor invoices, reconcile statements, support check, ACH, and wire payments, manage international vendor payments, review employee expenses, assist with 1099 reporting, maintain payment records, and communicate with vendors. The role also generates accounts payable reports and collaborates with Finance, Supply Chain, Logistics, Sales, and IT teams to ensure accurate and timely financial operations.

Lead and develop a regional contract sales team to drive revenue growth in the commercial interiors market. Oversee sales strategy, mentor reps, manage projects, budgets, and onboarding, collaborate with Marketing, CX, Logistics, and Design, and build relationships with designers, architects, and end users. Travel up to 50% annually.

The Sales Technology Business Analyst role involves enhancing CRM Dynamics 365, analyzing data, coordinating with teams, and training users to optimize sales processes.