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Provide in-house defense for workers' compensation claims across Missouri and Illinois: represent the company at hearings and depositions, negotiate settlements, draft pleadings/motions/memoranda, advise claims professionals and insureds, and provide legal risk assessments.

Entry-level trainee in a formal assigned risk program rotating through policy management/audit, billing & collections, and agency maintenance. Learn systems and processes, provide customer service to agents and policyholders, process policy changes and billing transactions, reconcile accounts and commissions, and develop underwriting and administrative skills to qualify for a targeted role upon program completion.

Evaluate vendor phone and physical audits, approve/process mail audits and adjustments, research audit issues using PAAS/NCCI, communicate policy changes, manage PAM workflow, provide customer service, and train/mentor junior audit staff.

Process incoming workers' compensation claims and first reports of injury, determine jurisdiction and coverage, enter and correct claim data, route documents, support callers, train new staff, and maintain procedures and workflows to ensure accurate, state-compliant claim setup.

Support and operate IAM tools, advise on IAM implementations, integrate role-based access with applications, ensure secure coding and monitoring, provide risk remediation and security metrics, and collaborate with architecture, engineering, and business teams.

Analyze, index, and e-index incoming physical and electronic documents; assign document subtypes and keywords; enter data into claim system; scan, validate, and route documents; maintain records and scanning equipment; re-index misfiled items; update tracking logs; assist with procedures, workflows, and special projects.

Perform virtual and occasional field premium audits for workers' compensation policies: collect payroll/personnel data, calculate premium liability, review class codes and policy documents, communicate results to agents and insureds, and ensure proper endorsements and confidentiality.

Analyze, index, and e-index incoming physical and electronic documents for claims processing. Extract key information, populate keywords and claim-system fields, scan and validate mail/faxes, maintain scanning equipment and records, re-index misassigned documents, route items to appropriate departments, update tracking logs, and assist in creating procedures and workflows.

Manage construction defect litigation and complex third-party claim files, perform coverage analysis, manage outside counsel, conduct legal research and file audits, advise on negotiations/mediations, recommend reserves/payments, and support policy form review and claims reporting to senior management.

Investigate and manage complex workers' compensation claims, determine compensability and reserves, negotiate settlements within authority, manage medical bills and vendors, mentor junior staff, and ensure compliance with statutes and company standards.