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The Partner Success Manager will drive the success of partner relationships, engage with partners and customers, ensure operational efficiency, and support growth initiatives. Responsibilities include managing partner operations, supporting new business engagements, and collaborating on marketing efforts.

The Customer Success Manager will manage a set of nonprofit accounts, overseeing the customer journey from onboarding to renewal. Responsibilities include proactive account management, data research and analysis, and implementing customer success processes. The role requires excellent communication, product expertise, and the ability to drive customer experience and satisfaction.

As a Sr. Full Stack Engineer, you will improve and integrate backend services, create new features for a React SAAS application, and contribute within a collaborative team. You will mentor junior engineers and work with various technologies including Java, Kotlin, and React.

As a Sr. Backend Engineer, you will architect and build scalable distributed services for customer applications, collaborate with engineering teams, drive technical design, and integrate complex customer data for segmentation and workflows.

The Customer Success Manager will oversee the customer experience from onboarding to expansion, manage key accounts, identify new opportunities for growth, and enhance customer engagement. They must develop internal playbooks, drive retention of Annual Recurring Revenue, and work collaboratively across departments to improve Windfall's offerings.

As a Product Operations Analyst at Windfall, you will analyze data, create visualizations, and construct slide decks to communicate findings to stakeholders. You'll work closely with engineering, data science, and customer success teams to improve internal processes and help clients achieve their goals.

The Account Executive will drive new business and enhance customer relationships within the nonprofit sector. Responsibilities include prospect research, outreach, booking meetings, managing the sales process, and maintaining customer data in Salesforce. Strong communication skills and the ability to work independently are essential.