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Provides dedicated onsite post-sale support for Baxter’s healthcare customer, serving as a product expert and liaison across clinical, technical, operational, and executive stakeholders. Responsibilities include product education, demonstrations, workflow optimization, troubleshooting, system administration, implementations, upgrades, training, escalation management, satisfaction monitoring, and continuous improvement. The role collaborates with Sales, Customer Success, Service, Clinical, Implementation, Product Management, and Engineering teams to maximize adoption and customer value.

Maintains customer master data accuracy, completeness, integrity, compliance, hierarchies, and governance standards across business systems. Reviews and updates records, monitors data quality, resolves discrepancies with stakeholders, supports data definitions and flow processes, and implements process improvements. The role also supports adoption of new data-management systems and tools while ensuring reliable customer information for operational decisions.

Leads enterprise portfolio strategy and governance for 800+ initiatives. Translates GPS strategy into integrated roadmaps, applies 80/20 optimization, governs prioritization and stage gates, tracks benefits, manages dependencies, and drives executive decision-making. The role also oversees product and SKU rationalization governance, scales repeatable solutions, embeds Lean and Six Sigma methods, enables analytics and tooling, leads change adoption, and develops portfolio and transformation teams.

Manage Baxter’s global import and export compliance operations, including customs clearance, tariff classification, valuation, country-of-origin assessments, CTPAT, ISA, FTZ, and FTA programs. Conduct audits, post-entry reviews, origin analyses, and duty-savings initiatives while collaborating with brokers, logistics providers, government agencies, and internal teams. Analyze trade data, duty spend, and compliance metrics using BI Publisher and Excel to improve performance and mitigate risk.

Designs and develops mechanical components, assemblies, and mechanisms for electro-mechanical infusion systems. Responsibilities include CAD modeling, engineering analysis, design validation, testing, troubleshooting, product qualification, cross-functional collaboration, and supporting manufacturing transfer. The role requires applying expertise in materials, manufacturing processes, DFM/DFA, reliability, and product development while meeting quality, regulatory, scalability, and cost requirements.

Manages Baxter’s healthcare product sales across NYC, Long Island, and Northern New Jersey. Develops new alternate-site accounts, grows existing business, delivers product presentations and education, executes territory sales strategies, manages GPO contracts, and partners with internal specialists to achieve revenue and profit goals. Customers include home infusion providers, ambulatory surgery centers, physician offices, oncology organizations, pharmacies, and distributors. Travel throughout the territory is required.

Design user-friendly interfaces and prototypes for clinicians and patients; conduct customer interviews and usability testing; document UX specifications; provide design recommendations to cross-functional Agile teams; and communicate design intent through workflows, wireframes, storyboards, user stories, and visual designs. The role requires advanced Figma expertise, independent execution, strong UX principles, and collaboration in regulated healthcare environments.

Designs user-friendly interfaces, prototypes, design systems, and UX specifications using Figma and established UI guidelines. Conducts customer interviews and usability research, moderates testing, documents findings, and advises cross-functional teams on product improvements. The role requires independent execution, strong visual design and branding expertise, user advocacy, and the ability to support regulated healthcare products.

Generates revenue within an assigned territory through digital selling, prospecting, lead qualification, opportunity identification, customer discovery, solution demonstrations, negotiations, and CRM administration. Builds trusted relationships with healthcare providers and collaborates with account executives, clinical consultants, sales engineers, product management, and other teams to deliver Baxter solutions and achieve sales objectives.

Leads full-cycle talent acquisition, including sourcing, recruiting, interviewing, offer negotiation, candidate experience, requisition management, talent pipelining, and hiring analytics. Partners with hiring managers, HR business partners, and Talent Acquisition teams across multiple time zones. Provides market intelligence, recruiting insights, and continuous improvement while managing concurrent priorities. The role requires three to five years of talent acquisition experience, technical recruiting experience preferred, proficiency with recruiting technologies, and occasional travel.