Top Tech Jobs & Startup Jobs

The People Business Partner advises leaders on talent management, performance, succession planning, employee relations, organizational effectiveness, learning and development, and workforce insights. The role leads talent reviews, supports promotion and retention decisions, facilitates manager development, analyzes people data, owns People programs, improves processes, and uses AI to enhance preparation and documentation while maintaining human judgment. It requires independent judgment, strong communication, employment law knowledge, and experience handling sensitive employee and organizational matters.

Lead the design, development, optimization, and maintenance of scalable batch and streaming data pipelines. Build ETL/ELT workflows using Python, SQL, and AWS services; optimize data models and cloud data platforms; ensure data quality, integrity, reliability, and performance; establish CI/CD and infrastructure-as-code practices; resolve pipeline issues; document systems; and mentor junior engineers.

Lead the development, testing, and maintenance of scalable accounting integrations using JavaScript/TypeScript, Node.js, REST APIs, webhooks, and AWS serverless services. Diagnose complex issues, improve system reliability and performance, document processes, manage competing priorities, and mentor junior engineers. Build event-driven workflows that synchronize data with external accounting platforms while applying robust retry, idempotency, authentication, and testing practices.

Own ServiceTrade’s B2B SaaS customer lifecycle marketing strategy from onboarding through adoption, expansion, renewal, retention, and advocacy. Build automated, segmented, multichannel programs using customer, product, engagement, and revenue data. Define KPIs, optimize performance, identify expansion and retention opportunities, and lead customer advocacy initiatives including references, referrals, reviews, testimonials, and case studies. Partner cross-functionally with Customer Success, Sales, Product, RevOps, and Marketing to drive measurable customer and revenue outcomes.

Lead product marketing strategy and go-to-market execution for ServiceTrade’s fire protection and mechanical SaaS products. Own positioning, messaging, competitive intelligence, sales enablement, executive communications, and launches, particularly AI-powered capabilities. Build the product marketing function, translate customer and market insights into roadmap guidance, and drive product adoption across field service contractors, technicians, service managers, and business leaders.

Manage a portfolio of high-value SaaS customers, driving retention, adoption, renewals, expansion, and upsell revenue. Conduct business reviews, demonstrations, and growth planning; identify at-risk accounts; coordinate issue resolution across internal teams; negotiate renewal contracts; manage Salesforce pipelines and forecasts; and maintain accurate account records. The role requires consultative relationship management, quota achievement, strong presentations, and occasional customer travel.

Lead and scale a high-performing SMB to mid-market sales team for the Fire & Life Safety vertical; drive revenue, forecast accuracy, pipeline generation (ABM/outbound), coaching, hiring/onboarding, cross-functional GTM alignment, and enterprise deal support to meet quarterly targets.

Sell ServiceTrade's field service management SaaS to mid-market companies: prospect, qualify, and manage complex, multi-stakeholder sales cycles; negotiate large deals; use CRM to track opportunities; collaborate with delivery, engineering, and client success; provide white-glove customer advocacy; travel up to 25%.

Lead strategic design and evolution of native iOS and Android apps, own mobile roadmap and architecture (MVVM/MVI), drive offline-first data sync, CI/CD (GitHub Actions, Fastlane), telemetry and performance tuning (Kibana, Crashlytics, Pendo), mentor engineers, enforce security (OWASP MASVS) and collaborate cross-functionally to ensure scalable, maintainable mobile platforms.

Manage and grow enterprise customer relationships to maximize retention, expansion, and ROI. Own renewals and negotiations, conduct executive business reviews, execute strategic account plans, drive adoption and upsell, coordinate cross-functional teams, and travel to customer meetings within territory.