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Lead and enhance DASI's global trade compliance program ensuring adherence to export/import laws (EAR, OFAC, BIS, ITAR). Oversee classification, licensing, screening, customs documentation, duty mitigation, audits, training, and manage brokers while advising executive leadership.

Process and enter purchase orders, set up new products in the database, assist customers with inquiries and exchanges, generate shipping labels and invoices, support web buyers via calls and registration, perform customer care surveys, and handle special requests.

Provide first-level onsite and remote IT support for Microsoft OS, hardware, networking and mobile devices. Troubleshoot using OSI-layer methodology, document tickets, communicate status to stakeholders, learn support processes, and maintain cybersecurity awareness.

Manage day-to-day operations of assigned aircraft parts programs, issue and manage purchase orders, expedite orders, serve as lead account contact, produce operational reporting and metrics, identify growth opportunities, support risk management, and drive process improvements.

Manage and lead a systems support/helpdesk team for DASI's IT systems and networks. Oversee hiring, training, scheduling, SLAs, maintenance, troubleshooting, performance metrics, budgets, and cross-department collaboration to ensure timely, effective technical support and system uptime.

Supervise daily inside sales operations, coach and motivate the team to increase sales and conversion rates, handle escalations, train on systems, manage quotes and follow-ups, collaborate with global counterparts, and meet individual sales targets.

Lead global HR for DASI, overseeing recruiting, benefits, payroll, HRIS, employee relations, talent management, and facilities. Develop HR strategy, succession planning, engagement, compensation, compliance, and training. Manage a team to deliver scalable HR operations across multi-state and multi-country locations and drive culture and performance.