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Perform community outreach to generate qualified referrals and enrollments for the PACE program. Build and maintain relationships with senior centers, assisted living, churches, and partners; develop monthly marketing plans; educate referral sources; and coordinate community engagement to meet enrollment goals.

Lead complex employee relations investigations and high-risk terminations, advise leadership and Legal on policy and risk mitigation, support performance management and leave/accommodation-related ER cases, develop ER training and scalable practices, and analyze ER data to identify trends and reduce organizational risk.

The Outside Sales Specialist connects seniors with healthcare services, building community relationships, and managing outreach to enhance enrollment success in the PACE program.