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Support account team with administrative and client-service tasks for commercial insurance accounts, including policy processing, billing reconciliation, data entry, document preparation, and activity monitoring. Maintain agency systems, ensure quality and compliance, communicate workload/status, and contribute to continuous improvement and team culture.

Provide administrative and customer-service support for new business accounts, handling policy processing, billing reconciliation, data entry, submissions, proposals, and workflow tasks. Assist and direct support staff, maintain agency systems, monitor activity and performance, ensure compliance, and foster positive team relationships while pursuing continuous improvement and professional development.

Provide administrative and customer-service support for commercial insurance accounts. Process policies, endorsements, audits, cancellations, certificates, invoices, and billing reconciliations. Maintain agency data, support new and renewal workflows, monitor activity and performance, communicate workload status to the account team, and promote continuous improvement and service excellence.

Provide administrative and customer service support to account teams and producers for commercial insurance accounts. Manage policy renewals, expirations, billing, claims support, loss-run analysis, submissions, and bind coverage. Maintain agency systems, monitor receivables and activity/suspense, communicate status to the team, and help improve processes while ensuring compliance and service excellence.

Configure, test, demonstrate, and activate the UKG Ready platform (Payroll, HRIS, Time & Labor, Benefits) for clients. Deliver client training, validate and import client data, collaborate with sales for handoffs, provide excellent customer service, and support team and business growth through process improvements and additional product offerings.

Support bond service operations including processing renewals, new bonds, endorsements, cancellations, invoicing, data and document management, underwriting coordination, issue resolution, and workflow improvements while delivering high-quality client service.