Top Tech Jobs & Startup Jobs

Serve as L2/L3 escalation for connected device portfolio: diagnose and resolve device connectivity and firmware issues, reproduce bugs, coordinate field service and engineering, maintain knowledge base, drive root-cause analysis, produce operational reports, and support install conversion and future IoT launches.

Lead and elevate brand communications, ensuring clarity and distinction across touchpoints. Direct creative campaigns, video production, and manage creative teams for high-quality output.

Own non-standard shipping execution, 3PL coordination, returns/RMA handling, install-conversion outreach, and device-level financial reconciliation. Produce operational reports, support fulfillment workflows for sales channels, maintain process documentation, and partner with manufacturers, Accounting, and Product Support to scale IoT device operations.

Provide white-glove technical support for PryzmIQ and AWTOS: guide customers through setup and virtual inspections, troubleshoot connectivity and device issues, validate inspection data, document findings, and escalate complex cases to internal teams to improve product and customer outcomes.

The Senior Data Analyst at Orion180 will develop data pipelines, implement predictive models, and create visualizations while collaborating across teams to improve decision-making and insights.

Manage product strategy for commercial lines, focusing on underwriting guidelines, product build, and portfolio management. Collaborate cross-functionally to launch effective insurance products.