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Sell Shred-it document destruction services in an assigned Manhattan/Queens territory. Build and maintain a sales pipeline, cold-call, set appointments, manage the sales cycle, close orders, report results to the District Sales Manager, follow company policies, participate in training and promotional activities, and travel within the territory.

Serve as primary contact for small/medium business customers to retain and grow accounts through inbound call handling, proactive outreach, negotiation, contract updates, and team-based sales activities using WM sales tools.

Answer inbound customer calls, process routine transactions, resolve and escalate issues, update customer records, provide billing and service information, and meet call center quality and productivity standards while collaborating with the team to advocate for customers.

Field sales role selling secure document destruction services in an assigned San Antonio territory. Build pipeline, cold-call, set appointments, manage sales cycle, close orders, meet targets, report activity, maintain customer relationships, follow company safety and policies, and travel within territory.

Manage onboarding, coaching, mentoring, and performance of drivers and helpers. Spend majority of time in field, enforce safety/DOT compliance, conduct root cause investigations, audit route documentation, and resolve customer safety issues.

Drive new business and retain existing customers by prospecting, closing B2B sales, negotiating contracts, resolving escalations, and growing billable value through site visits and relationship management.

Trainee program to develop front-line Operations Managers through hands-on field training. Responsibilities include coaching frontline employees, learning dispatch, routing, fleet maintenance, DOT & OSHA safety, completing OMT curriculum, and partnering with managers to improve efficiency, profitability, and customer satisfaction. Relocation within a geographic area after training may be required.

Manage onboarding, coaching, mentoring, and performance of drivers and helpers. Spend most time in the field supporting frontline employees, enforce safety and WM processes, investigate incidents, maintain DOT and route documentation, and visit customer sites to resolve issues.

Provide day-to-day commercial legal support including drafting, reviewing and negotiating customer and vendor contracts; advise business stakeholders on legal risks and strategies; improve contract processes; partner with Strategic Sourcing, Sales and Marketing; manage resources and ensure compliance with legal and regulatory changes.

Provide clerical and administrative support to collections managers: troubleshoot safety and service issues, manage daily communications, maintain office systems, update KRONOS for attendance/scheduling, use Microsoft Suite and other tools for procurement, payments, contract labor, and customer/employee communications.