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Owns Teguar’s internal IT infrastructure, endpoints, security controls, outsourced MSP relationships, AI tooling governance, and security automation. The role implements cybersecurity protections, supports ISO 27001 and cyber insurance readiness, manages incident response and disaster recovery testing, answers customer security questionnaires, and partners on EU Cyber Resilience Act and IEC 62443 readiness. This is a hands-on individual-contributor position requiring scripting, AI operationalization, infrastructure administration, and technical security leadership.

Lead on-site Technical Support and RMA/Repair teams, build scalable support and repair processes, monitor KPIs, manage escalations, analyze service trends, partner cross-functionally, and improve repair efficiency and customer satisfaction.

The Supply Chain Assistant will process sales orders, facilitate communication, and ensure timely order fulfillment while collaborating with internal teams and external clients.

Manage and grow named enterprise accounts for industrial and medical computing products by acquiring new customers, closing deals, and upselling. Collaborate with internal teams, perform onsite visits, use HubSpot CRM to track opportunities, present product demos, negotiate pricing, and develop strategic account plans to drive revenue.

The Solutions Specialist role involves qualifying leads, recommending computing solutions, managing customer accounts, and collaborating with internal teams to ensure client success in technology sales.