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Lead technical vision and architecture for a full-stack healthcare platform. Build scalable backend services, APIs, frontend apps (React/Next.js), cloud-native systems, microservices, and AI/LLM integrations. Lead cross-functional initiatives, mentor engineers, establish best practices for CI/CD, observability, security, and performance, and collaborate with Product, Design, and Data teams to deliver reliable, HIPAA-aware solutions.

Owns delivery and commercial success for a pharma-focused client portfolio. Designs delivery strategy, governance, resourcing, and quality controls; leads CS managers; drives retention, expansion, MLR-compliant content, QBRs, and cross-functional execution to meet client goals.

Lead and grow cross-functional mobile and backend engineering teams, define and execute architecture and engineering standards, ensure secure, scalable mobile-backend integration, drive CI/CD, observability, and best practices, mentor engineering leaders, and partner with Product, Design, and AI to deliver high-quality, customer-centric healthcare applications.

Lead end-to-end project execution for the DocUpdate product line, coordinating cross-functional workstreams (Product, Engineering, Legal, Operations, Finance, Concierge). Maintain project plans, timelines, and status reporting; identify risks and dependencies; facilitate meetings and follow-ups; and implement scalable project management processes and tools to improve workflow and visibility as the team scales.

Own and improve cloud infrastructure and CI/CD for a production platform: design IaC (Terraform/CloudFormation), operate AWS services (EKS/ECS/Lambda), implement security and observability, automate operations, lead incident response, and contribute to QA automation and application reliability.

The Senior Director will drive commercial strategies for the CCO, managing programs, enabling AI processes, and leading special projects to enhance productivity and decision-making.

Lead a portfolio of pharmaceutical accounts, oversee 2-4 Client Success Managers, drive retention, expansion, and ROI. Develop account growth plans, manage MLR/content approvals, run QBRs, collaborate cross-functionally, mentor team, and escalate/rescue risks to protect revenue and client satisfaction.

General internship program placement across Marketing, Sales, Product, Engineering, Data Science, Operations, Clinical Strategy, People, or Finance. Interns support projects, conduct research, assist with execution and analysis, maintain tools and reports, collaborate cross-functionally, and own at least one deliverable to present to the team.

The Product Manager will oversee the roadmap for ION capabilities, collaborating with engineering and data teams to improve forecasting, delivery, and operational efficiency. This involves defining technical requirements, managing product execution, and leading cross-functional initiatives to enhance network decisioning and performance.

The Technical Associate Product Manager supports roadmap planning, translates business needs into product requirements, and coordinates cross-functional execution to improve the Ascend platform and its features.