Top Tech Jobs & Startup Jobs

Manage day-to-day relationships with corporate, law firm, and small business customers; deliver consultative service via verbal and written communications; manage full order lifecycle, resolve escalations, drive cross-sell opportunities, and prioritize high volumes of requests using Salesforce and internal systems while developing subject-matter expertise.

Partner with high-value enterprise customers to drive AI-driven customer service transformation. Scope projects, map processes, design solutions with engineering, monitor adoption and metrics, lead success plans and executive reviews, quantify ROI, and drive renewals and expansion while advocating customer needs internally.

Manage a portfolio of high-value enterprise customers to drive AI-driven customer service transformation. Act as trusted advisor, gather requirements, design solutions with engineers, lead success plans and executive reviews, monitor metrics and ROI, identify risks and expansion opportunities, and partner with sales to protect renewals and grow account value.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

The Customer Success Team Manager will lead a team to enhance customer engagement, resolve issues, and improve retention, while collaborating with various departments to drive success.

Manage and grow an assigned portfolio of agency and brand clients, serve as primary contact across campaign lifecycle, lead campaign planning/activation/reporting, deliver platform demos and strategic recommendations, coordinate cross-functional teams, and drive client retention, upsells, and operational improvements.

The Lead Customer Success Manager manages strategic customers, drives success through technical knowledge, develops success plans, and works with leadership to enhance customer outcomes. Offers insights for product development and builds relationships to foster customer growth and retention.

Serve as strategic advisor and technical orchestrator for high-value customers on Salesforce Signature Success. Own success roadmaps, lead cross-functional teams, align multi-cloud capabilities to business goals, drive adoption and retention, engage C-suite and partners, and manage complex enterprise digital transformations.

Manage onboarding, trials, and support for ProvisionPoint customers: deliver demos, troubleshoot, maintain knowledge base, advocate product feedback, support renewals and marketing content.

Manage post-sale account relationships for growth clients: onboard, execute and monitor digital advertising campaigns across Axios products, coordinate cross-functional teams, pull reporting for optimizations, identify upsell/renewal opportunities, and deliver exceptional client service to drive retention and revenue.

As a Customer Success Coordinator, you'll support the team, manage customer onboarding, track account metrics, and build relationships while providing excellent service.

The Senior Customer Success Manager will manage strategic accounts, driving adoption and retention of Plex MES solutions while ensuring customer satisfaction and business outcomes.

Lead and unify Customer Success, Support, and Account Management to drive activation, utilization, retention (GRR/NRR), and spend growth. Build playbooks, reporting, Voice of Customer, and partnerships; hire and develop teams; implement CS tooling and workflows; apply analytics and AI to optimize customer ROAS and renewals.

Manage a portfolio of top-tier fintech customers to drive adoption, retention, expansion, and satisfaction. Serve as primary contact, resolve escalations, identify upsell opportunities, collaborate with Sales, Product, and Support, use data to prioritize actions, and mentor new team members while sharing best practices.

Own the post-signup customer journey: onboarding, trial nurturing, first-level support, and account expansion. Provide phone/email/video support to electricians, manage multi-seat rollouts, maintain knowledge base and FAQs, escalate technical issues to engineering, gather and relay customer feedback to product and partners, and collaborate with marketing. Use Pipedrive CRM and internal dashboards.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Sales Executive will drive customer acquisition in Monterrey, managing the full sales cycle while collaborating with teams to expand Clara's market presence.

The Sr. Customer Success Manager is responsible for the health of assigned accounts, ensuring customer adoption and growth while managing renewals and upsells through relationship building and technical support.

As a Senior Customer Success Manager, you will manage assigned accounts, ensuring customer satisfaction and driving adoption of Cato's technology. Responsibilities include building relationships, conducting briefings, and overseeing renewals and upsells.

Serve as a trusted advisor for assigned enterprise accounts, driving adoption, renewals, and expansion. Own post-sales motion (QBRs, adoption assessments, renewals/upsells), coordinate across Sales, R&D, and Support, handle technical escalations, and ensure customers realize full product value.

Serve as a trusted advisor for assigned accounts to drive adoption, retention, expansion and manage renewals. Build relationships with customer stakeholders and internal teams, ensure customers realize product value, and coordinate cross-functional resources to support renewals.

Lead and develop the Americas Customer Success team to drive adoption, retention, renewals, and expansion. Coach CSMs, manage strategic accounts, partner cross-functionally, scale playbooks and metrics, and use data/AI to identify risks and growth opportunities while ensuring strong customer outcomes.

Serve as primary customer contact for Honeywell cyber customers; coordinate onboarding, deployments, support escalations, renewals, and expansion. Monitor usage and health metrics, advocate customer needs to product and R&D teams, and build tailored success plans to maximize product value and retention.

Manage customer lifecycle for LenelS2 Platinum customers to drive adoption, minimize churn, and grow recurring revenue. Monitor customer health, present usage reports, identify upsell opportunities, and coordinate cross-functional teams to deliver value and onboarding success.

Oversee client onboarding and support, resolve issues, build relationships, educate clients about products, and maintain accurate records.