Top Tech Jobs & Startup Jobs

Own a portfolio of enterprise customers post-implementation to drive adoption, retention, and expansion of Relevance AI’s agentic platform. Act as strategic lead, build executive and champion relationships, identify new use cases, collaborate with technical and sales teams, and measure success via NRR/NDR.

The Customer Success Lead will build relationships with midmarket customers, onboard them, ensure engagement, gather feedback, and identify upsell opportunities.

The Founding Enterprise Customer Success Manager will establish Tavily's customer success function in EMEA, guiding enterprise clients from onboarding to renewal and expansion while collaborating with internal teams and advocating for customer needs.

The Customer Success Manager drives customer engagement, retention, and value realization from Elsevier's products while collaborating with cross-functional teams to ensure seamless experiences and identify growth opportunities.

Manage a portfolio of medium-sized business customers, ensuring they maximize product value, build relationships, conduct demos, and drive customer satisfaction and retention.

Serve as primary contact for merchants, manage relationships end-to-end, drive retention and upsell, analyze performance metrics, deliver reporting and insights, coordinate cross-functional teams, support onboarding and launches, prepare proposals, and represent the company externally.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.

Lead and grow a team of Technical Account Managers to retain and expand B2B SaaS customers. Own renewal forecasting, risk management, customer health metrics, escalation handling, and cross-functional alignment with Sales, Product, Engineering, Support, and Delivery. Hire, coach, and build scalable processes, playbooks, and knowledge resources while carrying a small book of accounts.

Manage post-sale lifecycle for corporate lending clients: drive adoption, retention, renewals, and customer health. Create success plans, deliver training, identify expansion opportunities, coordinate escalations, and collaborate with Product, Engineering, Support, and Services to improve outcomes and satisfaction.

Own and expand strategic enterprise accounts ($1B+ retailers and global brands). Build account plans, drive AI adoption, lead executive reviews, identify expansion, mitigate churn, advise on creative workflows, and partner with product, engineering, and sales. Represent the company at customer sites and events.

Provide timely customer support via chat, email, and phone; troubleshoot and escalate issues; onboard and train customers; maintain knowledge base; analyze customer data and improve processes to drive adoption and satisfaction.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.

The Enterprise Customer Success Executive manages key enterprise accounts, ensuring product adoption, retention, expansion, and customer satisfaction while providing technical solutions and consultation.

The AVP Customer Success will enhance customer relationships, ensure satisfaction and retention, and drive product adoption while collaborating across teams.

The Manager Customer Success will enhance customer experience, lead the team, coordinate with sales and marketing, and improve retention strategies.

The Customer Success Manager is responsible for leading the team, enhancing customer experience, managing daily activities, and strategizing for improved client interactions and business outcomes.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

As a Customer Success Manager, you will manage relationships with customers, implement plans to achieve goals, and track success metrics, ensuring satisfaction and growth opportunities.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

Serve as a Binocs subject-matter consultant for pharma/biotech labs, driving adoption, configuring solutions, resolving technical/data-flow issues, building strategic customer relationships, identifying upsell opportunities, and representing customer needs internally to improve processes and outcomes.

As a Customer Success Manager, you will manage contractor and developer relationships, drive customer value from onboarding to renewal, analyze product usage data, and collaborate on product development.

The Senior Tech Customer Success Analyst ensures customer satisfaction by analyzing needs, supporting technology solutions, and driving operational excellence across multiple business units.

The VP of Customer Success will scale the CS org, drive product adoption, manage customer health, and ensure retention through effective usage across care facilities.

The Accounting Customer Success Manager will support and train customers on the accounting platform, addressing their needs and collaborating with product teams on improvements.