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Serve as a strategic partner to key customers to drive retention, adoption and growth. Develop account plans, monitor customer health, lead change and program management, collaborate with sales/product/support, run executive reviews, and identify upsell opportunities while managing technical escalations.

The Client Success Manager oversees client onboarding, manages multiple projects, collaborates with internal teams and clients, and drives client satisfaction and retention efforts throughout the engagement lifecycle.

Own a 750-account book as the primary strategic partner to drive adoption, retention, renewals, and expansion for PreVeil's cybersecurity SaaS. Build executive relationships, lead save motions, forecast renewals, execute adoption plans, leverage AI and Salesforce for scaled engagement, and collaborate cross-functionally on strategic CS initiatives to protect and grow revenue while helping customers achieve CMMC compliance.

Manage and oversee client onboarding, serving as an advisor while ensuring implementation aligns with client expectations and campaign strategies. Lead client meetings, track project progress, and optimize client experiences through collaborative efforts and communication. Focus on client satisfaction and retention.

Manage day-to-day relationships with corporate, law firm, and small business customers; deliver consultative service via verbal and written communications; manage full order lifecycle, resolve escalations, drive cross-sell opportunities, and prioritize high volumes of requests using Salesforce and internal systems while developing subject-matter expertise.

Partner with high-value enterprise customers to drive AI-driven customer service transformation. Scope projects, map processes, design solutions with engineering, monitor adoption and metrics, lead success plans and executive reviews, quantify ROI, and drive renewals and expansion while advocating customer needs internally.

Manage a portfolio of high-value enterprise customers to drive AI-driven customer service transformation. Act as trusted advisor, gather requirements, design solutions with engineers, lead success plans and executive reviews, monitor metrics and ROI, identify risks and expansion opportunities, and partner with sales to protect renewals and grow account value.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

The Customer Success Team Manager will lead a team to enhance customer engagement, resolve issues, and improve retention, while collaborating with various departments to drive success.

Manage and grow an assigned portfolio of agency and brand clients, serve as primary contact across campaign lifecycle, lead campaign planning/activation/reporting, deliver platform demos and strategic recommendations, coordinate cross-functional teams, and drive client retention, upsells, and operational improvements.

The Lead Customer Success Manager manages strategic customers, drives success through technical knowledge, develops success plans, and works with leadership to enhance customer outcomes. Offers insights for product development and builds relationships to foster customer growth and retention.

Manage onboarding, trials, and support for ProvisionPoint customers: deliver demos, troubleshoot, maintain knowledge base, advocate product feedback, support renewals and marketing content.

Serve as strategic advisor and technical orchestrator for high-value customers on Salesforce Signature Success. Own success roadmaps, lead cross-functional teams, align multi-cloud capabilities to business goals, drive adoption and retention, engage C-suite and partners, and manage complex enterprise digital transformations.

Manage post-sale account relationships for growth clients: onboard, execute and monitor digital advertising campaigns across Axios products, coordinate cross-functional teams, pull reporting for optimizations, identify upsell/renewal opportunities, and deliver exceptional client service to drive retention and revenue.

As a Customer Success Coordinator, you'll support the team, manage customer onboarding, track account metrics, and build relationships while providing excellent service.

The Senior Customer Success Manager will manage strategic accounts, driving adoption and retention of Plex MES solutions while ensuring customer satisfaction and business outcomes.

Lead and unify Customer Success, Support, and Account Management to drive activation, utilization, retention (GRR/NRR), and spend growth. Build playbooks, reporting, Voice of Customer, and partnerships; hire and develop teams; implement CS tooling and workflows; apply analytics and AI to optimize customer ROAS and renewals.

Manage a portfolio of top-tier fintech customers to drive adoption, retention, expansion, and satisfaction. Serve as primary contact, resolve escalations, identify upsell opportunities, collaborate with Sales, Product, and Support, use data to prioritize actions, and mentor new team members while sharing best practices.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Sales Executive will drive customer acquisition in Monterrey, managing the full sales cycle while collaborating with teams to expand Clara's market presence.

Serve as a trusted advisor for assigned accounts to drive adoption, retention, expansion and manage renewals. Build relationships with customer stakeholders and internal teams, ensure customers realize product value, and coordinate cross-functional resources to support renewals.

Lead and develop the Americas Customer Success team to drive adoption, retention, renewals, and expansion. Coach CSMs, manage strategic accounts, partner cross-functionally, scale playbooks and metrics, and use data/AI to identify risks and growth opportunities while ensuring strong customer outcomes.

Serve as primary customer contact for Honeywell cyber customers; coordinate onboarding, deployments, support escalations, renewals, and expansion. Monitor usage and health metrics, advocate customer needs to product and R&D teams, and build tailored success plans to maximize product value and retention.

Manage customer lifecycle for LenelS2 Platinum customers to drive adoption, minimize churn, and grow recurring revenue. Monitor customer health, present usage reports, identify upsell opportunities, and coordinate cross-functional teams to deliver value and onboarding success.

Oversee client onboarding and support, resolve issues, build relationships, educate clients about products, and maintain accurate records.