Top Tech Jobs & Startup Jobs

Serve as the primary, strategic Customer Success Manager for nonprofit/NGO Signature Success customers. Build executive relationships, drive Salesforce Nonprofit Cloud adoption and optimization, coordinate cross-functional services, manage escalations, and support renewals and expansion through strategic guidance and platform best practices.

Partner with customers to drive adoption and business value from Salesforce by applying product and industry knowledge, guiding governance and change, building executive relationships, identifying risks, and delivering adoption and enablement plans.

Manage technical health and adoption for enterprise Splunk customers through onboarding, health assessments, escalation management, advisory workshops, proactive monitoring, and cross-functional advocacy. Recommend upgrades, optimize cloud workloads, participate in QBRs, and communicate product roadmaps and maintenance impacts to ensure customers realize full value.

Lead and grow a remote Customer Success team for a yacht charter marketplace. Oversee daily operations, escalations, KPIs, onboarding, training, and cross-functional projects to improve CSAT, retention, and repeat bookings while ensuring SLA compliance and operational excellence.

Serve as primary customer contact to drive onboarding, retention, renewals, and expansion. Manage CRM, analyze customer data to reduce churn, coordinate field deployments, collaborate with sales and operations, and build customer engagement playbooks and automation to improve experience and operational efficiency.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.

Drive operational excellence for the Spain Clinics CS team by owning QA workflows, enforcing CS processes, implementing global efficiency and AI initiatives locally, building scalable reporting and KPIs, and training/coaching teams to improve expansion (upsell/cross-sell) and overall efficiency.

Own trial-to-paid conversion and net revenue retention by building trust, proving business value, and driving adoption. Partner with a Forward Deployed Engineer to translate technical results into validated business cases, multi-thread stakeholders, detect early risks, and lead change across accounts. Create the Customer Success playbook and measure conversion, retention, and adoption metrics.

Lead AI transformation initiatives for Fortune 500 legal departments, ensuring successful platform delivery, adoption, and value realization while building executive relationships.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

As a Product Operations Analyst, you'll manage customer accounts, analyze data for product improvements, coordinate between teams, and contribute to operational excellence.

As a Customer Success Manager I, you will manage small business customer success, drive product adoption, and mitigate churn while increasing customer satisfaction.

The Customer Success Manager will enhance client relationships in the media sector, driving adoption and expansion while managing account health and NRR targets. They will navigate complex media ecosystems and lead strategy to prevent churn and ensure renewals.

Serve as post-go-live functional consultant for the o9 platform: configure solutions, resolve customer issues, validate data and workflows, create/execute tests, train users, coordinate fixes and upgrades, and liaise with development to improve product and processes. Limited travel.

Manage post-sale customer journey, ensuring client success, driving platform adoption, and building the customer success function from scratch.

The Customer Success Manager will manage customer relationships, ensure successful onboarding, monitor customer engagement, gather feedback, and collaborate with Sales and Marketing to drive renewals and upsell opportunities.

Support client-facing projects and stakeholder relationships by applying project management best practices. Maintain project documentation, coordinate onboarding/close-out, capture meeting notes, manage timelines, and support on-site activations. Ensure high-quality client communications, problem-solve risks, track utilization, and uphold operational excellence and professionalism.

Manage a focused portfolio of global, strategic accounts as a trusted advisor. Own lifecycle, governance, adoption, retention, and expansion; orchestrate cross-functional teams; design AI-powered customer programs and playbooks; lead executive reviews, consolidation/build-vs-buy conversations, and renewal/upsell motions; quantify ROI and drive adoption across regions while supporting technical issue resolution and acting as the primary customer liaison.

Lead the full lifecycle for strategic enterprise accounts: run 8-12+ week implementations, drive adoption and measurable revenue outcomes, manage renewals and expansion, multi-thread across 35-50+ stakeholders, advise revenue leaders, and build scalable CS playbooks while partnering with Sales, Product, and Marketing.

Own a book of programmatic advertising accounts to ensure retention, satisfaction, and growth. Use analytics to diagnose campaign health, recommend optimizations, onboard clients, troubleshoot issues, coordinate internal teams, present results, and identify expansion opportunities.

Manage onboarding, training, and ongoing customer relationships for behavioral health organizations using the ERPHealth platform. Drive adoption, analyze usage data, advocate product improvements, provide support, and identify retention and growth opportunities.

Manage a portfolio of MSP accounts through onboarding, adoption, renewal, and expansion. Use health scores, usage data, and AI insights to prioritize outreach, mitigate churn risk, run business reviews, and drive upsell in partnership with Sales. Pilot AI-enabled workflows and help build CS playbooks.

The AI Customer Success Manager will manage the customer journey, driving onboarding, customer engagement, product expertise, and account growth while building the Customer Success function from inception.

Serve as long-term strategic partner for a portfolio of health-system clients, driving platform adoption, client health, renewals, and expansion. Build executive relationships, monitor utilization metrics, manage escalations, coordinate internal teams, and translate operational data into measurable TeleTracking use cases and outcomes.

Manage named APAC accounts to drive retention, satisfaction, and revenue growth through consultative solutioning. Collaborate with Sales, Product, Operations, and Engineering to identify upsell opportunities, influence product roadmap, and deliver outcomes that meet customers' talent and business objectives.