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Own post-onboarding lifecycle for APAC enterprise accounts to drive adoption, retention, and expansion. Lead training, manage escalations, coordinate cross-functional resolution, enable sales teams, produce documentation, and translate customer feedback into product and operations improvements.

Own post-onboarding lifecycle for APAC enterprise accounts to drive adoption, prevent churn, deliver training, manage technical escalations, coordinate cross-functionally, enable commercial teams, and provide product feedback and documentation to improve customer value.

Own post-sale lifecycle for Revenue & Finance Automation customers: drive retention, expansion, adoption, and account health. Act as trusted advisor on payments, billing, tax, and invoicing; partner with account teams and internal stakeholders to optimize value, surface feedback, and identify growth opportunities.

Serve as primary post-sales contact for Federal customers, driving onboarding, implementation, adoption, and value realization. Build stakeholder relationships, advocate for customers internally, coordinate issue resolution with technical teams, provide product expertise and training, and work with sales to retain and expand accounts.

Serve as strategic post-sales partner for a portfolio of major financial services customers. Drive outcomes through executive engagement, onboarding, success planning, renewals/expansion, cross-functional advocacy, and escalation management while coordinating technical workstreams with Solutions Architects.

Serve as post-sales primary contact for enterprise customers, driving onboarding, adoption, value realization, and renewals. Collaborate with solutions architects, support, product, and engineering to resolve issues, provide product expertise, train customers, and advocate customer needs internally.

Lead APAC digital Customer Success team to drive adoption, retention, renewals, and expansion using digital-first, AI-driven self-service and automation. Monitor health and trends via Gainsight, Salesforce, Tableau and GenAssist, scale success practices, coach India sub-region, and partner with Sales, Renewals, Professional Services to deliver measurable customer outcomes and revenue growth.

Serve as the primary client-facing Customer Success Manager on a large government account in New Zealand. Build executive relationships, develop and execute customer success plans, lead governance and service reviews, drive adoption and innovation, manage risks and escalations, and identify account growth and renewal opportunities.

Manage and grow a large portfolio of top and mid-tail clients using outbound outreach, lifecycle automation, and targeted commercial engagement; drive retention, cross-sell and upsell; deliver demos, proposals, negotiations and close agreements; run webinars, create case studies and business reports to demonstrate impact.

Manage a portfolio of high-touch SaaS accounts to drive adoption, retention, and expansion. Serve as primary customer advocate, run QBRs and regular engagements, monitor health scores, mitigate churn, collaborate cross-functionally, and leverage AI tools to improve efficiency.

The Customer Success Consultant improves client experience through effective communication, promptly resolving issues, and understanding client needs, impacting product development.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

Own a book of enterprise SEO clients end-to-end: drive retention and renewals, identify upsell opportunities, translate data into strategy, present to stakeholders, and build AI agents and workflows to automate reporting and monitoring. Requires hands-on SEO expertise and experience shipping AI-driven solutions.

Own a book of enterprise SEO clients end-to-end: retention, renewals, upsells, and strategic guidance. Use data-driven SEO analysis and build AI agents/workflows to automate reporting, monitoring, and recommendations. Present to enterprise stakeholders, drive renewals, and operate independently in a remote, high-expectations environment.

Drive proactive customer engagement and adoption of the SaaS product, identify upsell opportunities, monitor KPIs to reduce churn and grow revenue, act as product ambassador collecting feedback, and continuously improve customer journey and processes to boost satisfaction and retention.

Serve as a Customer Success Manager for Veeva Quality products, advising life sciences customers post-implementation, managing stakeholder relationships, driving adoption, running events, communicating product roadmaps, and identifying opportunities to increase customer value.

Own strategic enterprise accounts to drive product adoption, realize quantifiable value, prevent churn, and enable renewals and expansion. Lead cross-functional initiatives, manage escalations, identify upsell opportunities, and translate between technical and executive stakeholders while using CRM/CS tools to track outcomes.

As a Senior Customer Success Engineer, you will drive onboarding, adoption, and optimization of Veeam products, ensuring customer success through technical expertise and stakeholder engagement.

As a Senior Customer Success Engineer at Veeam, you'll drive customer outcomes through technical ownership, onboarding, product adoption, and optimization, while engaging with executive stakeholders and conducting recovery simulations.

Manage post-sale customer relationships for Revvity Signals, driving adoption, usage, and outcomes. Act as primary advisor, coordinate cross-functional teams (Product, Services, Support, Cloud), oversee implementations, identify growth and renewal risks, and ensure proactive communication to deliver measurable customer value.

Manage client relationships and support software utilization for AgileAssets solutions. Focus on customer satisfaction, retention, and growth through proactive communication and technical expertise.

Serve as the voice of the customer, drive value realization and product adoption, manage retention and churn, create and run success plans and executive reviews, identify upsell opportunities with Sales, and communicate customer needs across Product, R&D, Support and Sales.

Lead client-facing insight delivery for Tesco category and product teams: build stakeholder relationships, prioritize workstreams, translate commercial needs into technical asks with data scientists, analyze and simplify complex data into actionable, trustworthy recommendations.

Manage a portfolio of accounts to drive customer satisfaction, retention, and growth. Build trusted relationships, assess account health, identify risks, run QBRs, create strategic success plans, enable expansion and upsell, and relay customer feedback to Product.

Manage a portfolio of customers to ensure satisfaction, retention, and growth. Build trusted relationships, run QBRs, assess account health, mitigate risks, create strategic success plans, identify upsell opportunities, and relay customer feedback to Product.