Top Tech Jobs & Startup Jobs

The Technical Customer Success Manager will manage a portfolio of API customers, ensuring successful onboarding, support, and growth through collaboration on goals and troubleshooting issues.

The Senior Customer Success Manager will oversee customer loyalty and adoption for SMB accounts, managing 35-38 accounts with a focus on driving value-based outcomes, retention, and expansion.

The Director of Customer Success Management will lead a team of CSMs, drive strategic partnerships, enhance customer satisfaction, manage renewals, and oversee performance and talent management in the financial sector.

Customer Success Engineers support customers using the Watershed platform, analyzing issues and providing solutions across bioinformatics and software services.

The role involves leading customer-focused large-scale Networking projects, optimizing GPU-accelerated systems, and contributing to architecture decisions. It requires over 10 years of experience and strong analytical and communication skills.

The Customer Success Executive leads customer success for assigned accounts, manages service delivery, ensures satisfaction, and maintains long-term relationships while overseeing a team and addressing operational gaps.

As a Customer Success Associate at Optix, you'll educate clients about the platform, manage relationships, and drive client adoption and retention, leveraging AI tools.

The Customer Success Manager develops engagement plans, facilitates workshops, builds client relationships, analyzes trends, and proposes tailored growth opportunities to enhance client satisfaction.

As a Senior Customer Success Executive, you will drive product adoption, retention, and growth for strategic SaaS customers, managing C-level relationships and ensuring a world-class experience.

As a Client Success Manager, you will manage client relationships, develop growth strategies, analyze data, and ensure client satisfaction.

The Customer Success Manager will drive new business growth, manage client relationships, sell integration solutions, ensure customer satisfaction, and collaborate with internal teams.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Senior Customer Success Manager will partner with enterprise legal teams, guiding them from adoption to growth, ensuring successful integration of Checkbox into their legal workflows, managing retention and expansion of accounts, and leveraging data for proactive engagement.

Lead a team of billing professionals, overseeing operations, ensuring quality and efficiency, providing coaching, and maintaining team engagement to drive client satisfaction.

The Head of Customer Success will build and scale the Customer Success team, define customer journeys, drive retention metrics, and act as a product liaison.

The Revenue Support Specialist provides Level 1 support to clients and Account Strategists by handling inquiries, resolving requests, and coordinating with internal teams for effective customer service.

Responsible for enhancing customer satisfaction and assisting with operational tasks to ensure smooth execution of services. Coordinates between departments to address customer needs and improve service delivery.

The Associate Customer Success Manager will build relationships with enterprise customers, ensuring they derive value from Cyara's solutions, manage customer journeys, and deliver insights for improvement and growth.

The Sr. Customer Success Manager will build relationships with enterprise customers, ensuring they maximize value from Cyara's solutions while managing renewals, pain points, and opportunities for growth.

Manage a high-volume book of business for scaled customers, own the post-onboarding lifecycle through renewal, run and refine success playbooks, monitor usage to mitigate churn and find expansion opportunities, and collaborate with Product and Engineering to build tooling and automated workflows.

Manage strategic growth and retention of top-tier accounts by building relationships, guiding adoption, monitoring health signals, removing friction, executing sales methodologies, and surfacing customer feedback to cross-functional teams to drive retention and expansion.

The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.

The Customer Success Manager will manage client relationships, provide strategic consultation, optimize campaigns, and communicate client feedback to the product team for enhancements.

The Client Success Associate supports clients from onboarding to engagement, ensuring product benefits are maximized while managing communications and coordinating with internal teams.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.