Top Tech Jobs & Startup Jobs

Manage and grow client relationships across functions, introduce and demonstrate Gartner services, facilitate client engagements to surface priorities, recommend action plans, collaborate internally to remove obstacles, and review client performance metrics to drive satisfaction, retention, and growth.

Manage and grow client relationships by onboarding clients, demonstrating Gartner services, facilitating calls, understanding priorities, recommending actions to increase value, collaborating internally, and tracking client engagement and performance metrics to drive satisfaction, retention, and growth.

Manage client subscription lifecycle from purchase to renewal, handling quote and order management, inbound client support, renewal pipelines, automatic renewals, and upsell/cross-sell opportunities. Maintain accurate account records in Salesforce, meet KPIs, participate in product demos, and complete required training to drive revenue growth and client retention.

Lead customer success activities for NielsenIQ data and tech services: collect Voice of Customer, triage tasks via CSO/MSD, monitor success metrics, improve delivery processes, and partner with market Customer Success and Account teams to raise customer satisfaction.

Onsite in Sofia, provide Czech and Slovak-speaking customer support: assist inquiries, guide customers on product use, maintain high-quality case handling, complete specialist training, and represent a global brand.

Serve as subject-matter expert for ISS STOXX Sustainability products, support clients on data, methodology and platform use, deliver training, resolve inquiries via Salesforce, identify retention and growth opportunities, and liaise with Sales, Product, Research and Marketing.

Manage a portfolio of SMB e-commerce and pricing accounts through onboarding, adoption, health monitoring, renewals, and expansion. Build trusted relationships with pricing and analytics stakeholders, conduct business reviews to demonstrate ROI, mitigate churn, handle technical communications for crawling/data issues, and maintain CRM hygiene while collaborating with Product, Support, and Development to resolve customer needs.

Manage full post-sales lifecycle for enterprise e-commerce and retail accounts: onboard, drive adoption, ensure retention and growth, lead ROI-focused account strategy and business reviews, coordinate across Product/Support/Dev to resolve technical issues, and maintain CRM hygiene and renewal forecasts.

Manage a portfolio of elite sports teams across EMEA, deliver onboarding, training, demos and support for athlete-tracking hardware and software, perform statistical data analysis, drive renewals/expansions, provide product feedback, and represent Catapult at events. Fluent Russian and English required.

Manage a high-volume portfolio of SMB healthcare accounts from onboarding to renewal and expansion. Drive rapid adoption, identify and mitigate churn risk, analyze usage data to prioritize work, lead renewals and upsells, build advocate relationships with clinicians, and feed customer insights into product and implementation teams while improving SMB success playbooks.

Serve as a technical, customer-facing advisor driving onboarding, adoption, retention, and growth. Lead implementations, deliver training, resolve technical issues, and coordinate with Product and Engineering to maximize customer value and support enterprise customers.

Lead strategic customer relationships to drive adoption, expansion, and renewal of PTC solutions. Act as trusted advisor to executive, program, and technical teams, manage adoption programs, provide customer feedback to product teams, and coordinate cross-functional account activities to ensure value realization.

Lead strategic development of tier 1 and 2 customers, build and maintain executive/C-level relationships, monitor KPIs and NPS, demonstrate measurable ROI, drive Net Revenue Retention, identify expansion opportunities, and collaborate with Sales on growth.

Provide multi-channel client support for retail and partner traders, resolve issues, conduct layer-1 trade investigations, escalate complex matters, identify trends, collaborate with internal teams, and maintain compliance with policies and quality standards while supporting client retention and service improvement.

Drive customer satisfaction, onboarding, training, and retention for VOLT's SaaS platform. Act as customer advocate, provide Tier 1 support, identify expansion opportunities, collaborate with Sales, and travel for implementations, training, and QBRs.

Lead and scale a team of Enterprise Customer Success Managers to drive retention, expansion, and renewals. Recruit, train, and coach CSMs, set strategy and metrics, support high-growth accounts, act as executive sponsor for key customers, and work cross-functionally to shape solutions.

Lead and coach a team of 8–15 Technical Customer Success Managers to deliver Signature Success Plan entitlements, drive technical adoption, manage escalations, build executive relationships, and ensure renewals and growth across enterprise Salesforce accounts while leveraging platform expertise and data-driven customer health insights.

Manage day-to-day relationships with corporate, law firm, and small business customers; deliver consultative service, resolve escalations, manage order lifecycle, drive cross-sell opportunities, and use Salesforce and internal systems to ensure timely, accurate customer responses while becoming a subject-matter expert.

Post-sales technical expert driving adoption and measurable outcomes for GenAI applications. Guide onboarding, increase consumption, monitor customer health, deliver technical enablement and workshops, troubleshoot code/logs, advocate customer needs to product/engineering, and collaborate with account teams to ensure value realization and reduce churn.

Lead enterprise customer success by building C-level relationships, driving adoption and ROI, creating success plans and SBRs, coordinating cross-functional teams to resolve escalations, identifying renewal risk and expansion opportunities, and promoting product adoption to deliver measurable business outcomes.

Drive retention and expansion for enterprise customers by building C-level relationships, designing and executing success plans and SBRs, coordinating cross-functional teams to resolve escalations, surfacing customer feedback, identifying renewal risks and expansion opportunities, and helping customers adopt Okta solutions to deliver measurable business value.

Lead client success and delivery for complex AI engagements, owning client relationships, adoption, renewals, and delivery outcomes. Oversee delivery teams, manage scope, budgets, and developer allocation, surface upsell and product opportunities, contribute to proposals, and coach delivery staff to ensure measurable client value.

Lead and scale Vanta's Commercial Customer Success function, including partner-led success. Define strategy, operating model, segmentation and playbooks; hire and develop managers and CSMs; drive retention, adoption, time-to-value, and expansion; and partner cross-functionally to remove blockers and scale outcomes using automation and AI where appropriate.

The Customer Success Manager in EMEA enhances customer engagement and adoption of technologies, analyzes customer data, and collaborates across teams to ensure long-term success and value.

Lead and scale the Customer Success organization across Northern Europe, Middle East, and APAC. Manage team leads and CSMs, drive regional expansion, align CS strategy with global goals, improve retention and adoption through data-driven decisions, partner with Sales/Product/Marketing, and represent customer voice at executive level.