Top Tech Jobs & Startup Jobs

Process client benefits plan transactions accurately and on time, meet SLAs, research and resolve participant inquiries via case management tools, maintain SOPs and documentation, collaborate with Customer Service, Technology, and shared services, and follow compliance and security protocols.

The HRO Processing Associate II ensures timely and accurate information delivery to participants, identifies process improvements, and resolves issues through collaboration. Responsibilities include meeting client expectations, maintaining quality scores, and articulating complex plans clearly.

Lead quality and training for claims operations, establish standards and QA processes, track KPIs, coach staff, manage budgets, mitigate risk, streamline workflows, and drive continuous improvement and compliance across leave-of-absence insurance claims.

The Senior Engineer supports and optimizes .NET applications by troubleshooting issues, collaborating with teams, and improving application performance, all while managing the application lifecycle.

Design, develop, and maintain Power BI dashboards. Optimize existing dashboards, create new visualizations, and manage data security and ETL workflows.

The Azure DevOps Engineer will design, build, and scale cloud infrastructure, automate deployments, enhance CI/CD capabilities, and ensure compliance and security for healthcare applications.

Design, build, and maintain scalable ETL/ELT pipelines and distributed processing on AWS. Optimize data lakes/warehouses, implement data models, monitoring, and governance using Spark, Hadoop, Python, SQL, and streaming technologies.

Lead the development of scalable web applications using Java and Angular, mentor junior developers, and oversee coding standards and performance improvements.

Provide international voice-based customer service for full case management: handle inbound calls and web chat, explain complex client plans and provisions, resolve claims and document actions, meet client SLAs and quality targets, and collaborate with leads to improve processes.

Lead the design, programming, testing and operational support of batch systems. Own end-to-end batch delivery, client interactions, quality assurance, debugging, and post-implementation stability. Mentor team members, run monitoring/alert processes, drive continuous improvement, and contribute to domain solutions (health/retirement).