Top Tech Jobs & Startup Jobs

Processes US pension, 401(k), payroll, and client benefits-plan transactions accurately and within service-level agreements. Resolves participant inquiries, documents completed work, performs quality and compliance checks, maintains SOPs and knowledge repositories, and escalates exceptions. Collaborates with customer service, technology, and shared-services teams, participates in team huddles, and recommends continuous process improvements.

Leads full case management customer service, spending most production time handling calls and reviewing claims. Explains complex client plans, resolves participant issues, meets service-level and quality targets, documents interactions, supports process improvements, mentors colleagues, and contributes to transitions and knowledge transfer. Requires strong communication, analytical ability, attention to detail, computer skills, and availability for evening or night shifts.

Lead operational performance and process excellence for absence management services; train and mentor staff; manage transitions, SOP writing/updates, and client interactions; perform root cause analysis, build dashboards and metrics, drive continuous improvement, and lead ad-hoc projects to meet contractual standards.

Own recurring operational reports, ensuring timely delivery, data accuracy, quality assurance, governance, documentation, and stakeholder communication. Analyze operational data, identify gaps, support dashboard reviews, and drive reporting automation and process improvements. The role also supports reporting transitions, knowledge transfer, cross-training, and capability building in Excel, Power BI, VBA, SQL, visualization, and leave solutions processes.

Manage HR strategy, employee relations, talent and performance management, payroll and benefits processes, compliance, employee lifecycle activities, and HR metrics. Advise senior leaders and managers on workforce issues, labor laws, performance concerns, and employee development. Lead HR policies, engagement initiatives, legal case coordination, POSH compliance, absence management, and data-driven workforce improvements while fostering a high-performance culture.

Lead end-to-end engineering for Alight's client-facing platforms across multiple product lines, driving platform-first architecture, modernization, reuse, security, and AI integration. Align product, delivery, data/AI, and infrastructure teams to ensure scalable, reliable, and cost-efficient solutions that improve client outcomes and accelerate product delivery.

Lead AI-focused security and controls by defining AI-specific risk standards, guiding secure design and deployment, supporting vendor/model risk assessments, and partnering across engineering, privacy, and security to implement and monitor controls across the AI lifecycle.

Design, build, and maintain high-volume ETL/ELT pipelines across Hadoop and AWS using Spark/PySpark, Scala, Glue, EMR, Step Functions and orchestration tools. Optimize performance, enforce data governance, support incidents, collaborate with stakeholders, and mentor junior engineers.

Design, build, and maintain scalable ETL/ELT pipelines and distributed big-data processing using Spark/Hadoop on AWS. Optimize data lakes/warehouses, implement data models, ensure data quality, monitoring, governance, and security for large-scale analytics.

Senior analytics engineer who designs enterprise-grade data models and semantic layers, optimizes SQL transformations and BI datasets, supports ETL/ELT collaboration, builds dashboards in QuickSight/Tableau/Power BI, implements data governance (RLS/CLS), and mentors junior engineers to ensure scalable, high-performance analytics solutions.