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Design, develop, test, deploy, and maintain scalable backend software and microservices. Collaborate with engineering, product, analytics, laboratory, and clinical teams; create technical documentation; monitor reliability and performance; support production deployments; troubleshoot complex issues; conduct root-cause analysis; participate in design and code reviews; and guide technical decisions and engineering process improvements.

Generates qualified hospital and health-system opportunities through outbound prospecting, multichannel outreach, events, and introductory technical conversations. The role identifies clinical and institutional needs, schedules meetings for Clinical Sales Managers and Medical Science Liaisons, manages early-stage account progression, documents activity in Salesforce, and supports regional commercial programs. It requires collaboration across Sales, Marketing, Product, and field teams while promoting Karius’s infectious disease diagnostic technology.

Leads commercial operations strategy, sales systems, forecasting, pipeline analytics, compensation, vendor management, data governance, and process optimization. Builds and manages the commercial operations team, improves CRM adoption and data integrity, develops performance metrics and enablement programs, and partners with Sales, Marketing, Finance, and executive leadership to support revenue growth, planning, and go-to-market strategy.

This job invites interested candidates to submit resumes for future opportunities, allowing the recruitment team to consider them for upcoming roles.